Responsible Process & Capabilities Manager, proficient in Process and Project Management. Passionate and motivated, with a drive for excellence. 17 years experience in contractual services business and 9 years in people manager position.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Transformation Manager
HP
Barcelona
04.2021 - Current
Communicated project status updates regularly to stakeholders at all levels of the organization.
Created project charters, work breakdown structures, timelines, budget estimates, resource plans, risk management plans, quality assurance plans, and other project documents.
Developed and implemented transformation strategies to improve organizational efficiency and effectiveness.
Evaluated results from transformation projects to determine their impact on overall business objectives.
Collaborated with key stakeholders to resolve issues that could impede successful completion of projects.
Engaged third-party vendors when necessary for additional support related to transformation activities.
Process Engineering Manager
HP
Bucharest
08.2015 - 03.2021
Lead a team of highly skilled Global Process Engineers responsible to design, implement and improve processes in the Quote to Cash area for PC&Print Services Business
Evaluated existing processes for efficiency improvements and cost savings initiatives
Provided leadership and direction in the development of new processes and systems.
Drive an innovative culture within the team
Manage complex transformation projects
Global Process Owner
HP
Bucharest
02.2013 - 05.2014
Design, implement and improve Quote to Cash processes for PC&Print Contractual services
Drive global standardization of assigned processes
Manage New Service Introductions
Lead medium to high complexity global projects
EMEA Effectiveness Program Manager
HP
Bucharest
02.2013 - 05.2014
Plan, organize and lead monthly program status reviews with EMEA GBS VP and his leadership team
Prepare and sustain presentations to high level executives (VPs and above)
Lead medium to high complexity regional projects
Deliver against quarterly program targets
Operations Process Improvement Lead
HP
Bucharest
11.2010 - 02.2013
Use Lean Six Sigma Quality tools to identify improvement opportunities
Lead small to medium complexity regional projects
Deliver against quarterly targets for process efficiency and effectiveness
Education
Bachelor of Arts - Theology
Faculty of Orthodox Theology
Bucharest
06-2007
Skills
Project and Program Management - certified Lean Six Sigma Black Belt since 2013
Strong Business acumen in all sales cycles: opportunity management, pricing, order management, invoicing and collection