Barbora Skrenkova
Malaga
Summary
EASA-certified flight attendant with over 5 years of experience in delivering exceptional in-flight service and ensuring passenger safety. Proven ability to manage and lead cabin crews, enhance customer satisfaction, and maintain compliance with all safety regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cabin Manager
EasyJet
Amsterdam/Malaga
05.2018 - Current
- Coordinated flight operations with pilots, ground crew, and clients to ensure on-time arrivals.
- Conducted pre-flight briefings and enforced compliance with safety regulations and emergency procedures.
- Delivered exceptional service to passengers on international flights, including meal and beverage service.
- Supervised and mentored junior flight attendants on safety procedures and customer service excellence.
Cabin Crew
easyJet
Amsterdam
10.2017 - 05.2018
- Ensured passenger safety and comfort during flights.
- Provided in-flight service, managed emergency procedures, and resolved passenger concerns.
- Consistently received high passenger satisfaction rating
Front Desk Agent
Motel One
Amsterdam
12.2015 - 01.2016
- Greeted and checked in guests, providing a warm and welcoming experience.
- Managed reservations, cancellations, and guest inquiries with accuracy.
- Assisted guests with luggage and provided local area recommendations.
Hostess
Louis Vuitton
Prague
09.2010 - 06.2014
- Delivered exceptional customer service, greeting and assisting customers.
- Represented the Louis Vuitton brand with professionalism and elegance.
Education
High school diploma -
Business Academy in Přerov
Skills
- Customer service
- Communication
- Leadership
- First Aid
- Teamwork
- Time-Management
- Discretion
- Flexibility
- Creativity
- Cultural Awareness
Personal Information
Date of Birth: 10/15/94
Languages
- Czech, Native
- English, Fluent
- Dutch, Intermediate
Training
- VIP Silver Service
- Cabin crew attestation
- Cabin crew medical certificate
- Food hygiene and HACCP
Certification
Training and Certifications
- VIP Silver Service
- Cabin Crew Attestation
- Cabin Crew Medical Certificate
- Food Hygiene and HACCP
Timeline
Cabin Manager
EasyJet
05.2018 - Current
Cabin Crew
easyJet
10.2017 - 05.2018
Front Desk Agent
Motel One
12.2015 - 01.2016
Hostess
Louis Vuitton
09.2010 - 06.2014
High school diploma -
Business Academy in Přerov
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