Bahae Tahri
Winnipeg
Summary
I am a bilingual professional with experience in onboarding, sales, and relationship building. At Skip, I’ve successfully onboarded partners by understanding their needs and demonstrating the platform’s values. Fluent in English and French, I excel at communication, handling objections, and achieving targets. I’m eager to bring my skills to the Bilingual Inbound Sales team and drive mutual growth.
Overview
7
7
years of professional experience
Work History
Bilingual Restaurant Onboarding Specialist
SkipTheDishes
05.2023 - Current
- Conduct onboarding calls with new restaurant partners to ensure they are fully acquainted with the platform, tools, and processes.
- Provide personalized training and support to restaurant staff, addressing their specific needs and resolving any initial technical issues.
- Act as a primary point of contact for onboarding inquiries, offering bilingual support in English and French.
- Collaborate with internal teams to streamline onboarding processes and enhance partner satisfaction.
- Foster strong relationships with restaurant partners, laying the foundation for a successful partners
- Effectively communicate the value of the platform, ensuring restaurants are motivated to engage actively with the service.
Bilingual Intake Coordinator
Canada Life
03.2023 - 03.2024
- Established favorable first impressions with clients by providing clear, bilingual communication and personalized support during the intake process.
- Encouraged potential clients to engage with Canada Life’s services by understanding their needs and presenting tailored solutions.
- Demonstrated exceptional problem-solving skills, tactfully handling objections, and resolving client concerns to ensure a positive experience.
- Thrived in a fast-paced, goal-oriented environment, meeting individual and team performance targets.
- Effectively communicated the value of Canada Life’s offerings, emphasizing long-term benefits and community impact.
Social Media Specialist
SkipTheDishes
11.2020 - 05.2023
- Collaborated with department members to build brand consistency in social media messages
- Managed daily comments across social media platforms to increase Facebook, Twitter, and Instagram engagement
- Connected with current and prospective customers, actively replying to brand mentions and direct messages.
- Addressed and resolved customer's complaints and inquiries, maintaining high satisfaction.
Social Media Manager
WeBreatheSocial
04.2018 - 09.2020
- Conducted outreach campaigns, including cold calls and email introductions, to establish strong client relationships and drive platform adoption.
- Collaborated with clients across industries to identify pain points and deliver solutions that aligned with their growth objectives.
- Used persuasive communication to convey the value of digital platforms, empowering businesses to achieve sustainable growth through technology.
- Maintained organized client records and streamlined workflows using Monday.
- Worked closely with cross-functional teams to create innovative approaches to campaign success and customer satisfaction.
Bilingual Courier Onboarding Specialist
SkipTheDishes
11.2018 - 02.2019
- Conducted onboarding sessions with couriers, ensuring they understood platform processes and were set up for success.
- Established favorable first impressions through professional communication, fostering strong relationships with new couriers.
- Encouraged engagement by addressing couriers’ needs, providing clear solutions, and explaining the benefits of the platform.
- Applied bilingual communication skills (French and English) to deliver seamless support across diverse linguistic groups.
Education
MASTER IN PROJECT MANAGEMENT CANDIDATE -
The University of Winnipeg
BACHELOR IN BUSINESS ADMINISTRATION -
The University of Winnipeg
Skills
- Bilingual communication skills
- Sales and persuasion skills
- Customer relationship management
- Problem Solving and Adaptability
- Familiarity with Google Workspace
- Experience with CRM software and sales tracking tools
- Collaborative mindset to share strategies and support team success
- Deadline-driven, with a proven track record of meeting targets
Languages
English
French
Arabic
Timeline
Bilingual Restaurant Onboarding Specialist
SkipTheDishes
05.2023 - Current
Bilingual Intake Coordinator
Canada Life
03.2023 - 03.2024
Social Media Specialist
SkipTheDishes
11.2020 - 05.2023
Bilingual Courier Onboarding Specialist
SkipTheDishes
11.2018 - 02.2019
Social Media Manager
WeBreatheSocial
04.2018 - 09.2020
MASTER IN PROJECT MANAGEMENT CANDIDATE -
The University of Winnipeg
BACHELOR IN BUSINESS ADMINISTRATION -
The University of Winnipeg
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