Babatunde Niyi Onafuwa Adeshola
Liverpool
Summary
Dynamic receptionist with proven expertise at Voraport ActaHotel, excelling in front desk operations and customer service. Skilled in payment processing and hospitality software, I enhanced workflow efficiency and guest satisfaction. A collaborative team player, I consistently delivered exceptional service while managing reservations and facilitating seamless check-in and check-out experiences.
Overview
11
11
years of professional experience
Work History
Receptionist
Voraport ActaHotel
Barcelona
06.2022 - 07.2025
- Greeted guests warmly and facilitated smooth check-in and check-out processes.
- Managed phone calls professionally, directing inquiries to appropriate staff members.
- Coordinated room bookings and maintained accurate reservation records daily.
- Assisted guests with requests, providing information about hotel services and amenities.
- Handled cash transactions securely while processing payments for services rendered.
- Collaborated with team members to ensure efficient hotel operations and guest satisfaction.
- Implemented new procedures to improve front desk workflow and customer service efficiency.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Provided excellent customer service at all times while interacting with both internal and external customers.
Warehouse Assistant
Yodel
Mitcham London
10.2020 - 12.2020
- Loading, unloading products
- Picking items from shelves
- Preparing products for shipment
- Packing products
Receptionist
Vincci Hoteles Barcelona
Barcelona
01.2019 - 03.2020
- Greeting visitors and accepting deliveries
- Handling Guest Luggage on Arrival and Departure.
- Entering and Leaving Guest's Room.
- Escorting and Directing Guest
Sale Assistant
Sice Ltd
Barcelona
01.2015 - 12.2018
- Loading, unloading products
- Picking items from shelves
- Preparing products for shipment
- Packing products
Education
Care Assistance Training Certificate - CPD Certified
Oplex Career's
London12.2020
Certificate of Hotel Reception - Hospitality
Escola Superior De Turisme De Barcelona
Barcelona03.2020
Certificate in Micro information Systems -
Egara Formacio Terrassa
Barcelona03.2016
Bachelor of Science - Accounting
Olabisi Onabanjo University
Ogun State04-2001
Skills
- Hardware
- Payment processing
- Front desk operations
- Hospitality software
- Communication skills
- Team collaboration
- Professionalism
- Reception desk management
- MS Office
- Software
Languages
English, Spanish
Timeline
Receptionist
Voraport ActaHotel
06.2022 - 07.2025
Warehouse Assistant
Yodel
10.2020 - 12.2020
Receptionist
Vincci Hoteles Barcelona
01.2019 - 03.2020
Sale Assistant
Sice Ltd
01.2015 - 12.2018
Care Assistance Training Certificate - CPD Certified
Oplex Career's
Certificate of Hotel Reception - Hospitality
Escola Superior De Turisme De Barcelona
Certificate in Micro information Systems -
Egara Formacio Terrassa
Bachelor of Science - Accounting
Olabisi Onabanjo University
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