Azucena Benzaquen
Madrid
Summary
Professional in the tourism and events sector with extensive experience in customer service and dealing with clients. Accustomed to working with objectives, with strong sales skills. Ability to work in a team, as well as quick learning and adapting to new work environments. Available immediately.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Real Estate Developer
Call center Madison
Entrego Oviedo
05.2024 - 04.2025
- Sales and customer service
Waitress Supervisor
Barracruda kosher restaurant
Madrid
03.2024 - 12.2024
- I'm in charge of explaining the dishes, based on Asian food, fusion with Latin and Spanish food, sushi, handling drinks, stocking, collecting payments, checking accounts, and running the restaurant.Monitored cash register operations during shifts for accuracy of transactions.
- Supervised team of employees, maintaining positive and productive atmosphere to enhance employee experience.
- SUPERVISE The Kashrut; supervise that food is kosher and supervise the cooks
- SUPERVISE IF FOOD IS KOSHER AND SUPERVISE THE COOKS
Waitress, Kitchen, Manager
Pizzería Carlos
02.2023 - 06.2024
- Restaurant Manager
- Serving customers, getting reviews, making sure it runs smoothly, taking care of the dining room, also helping inside, preparing desserts, taking care of the oven and accessories, and occasionally making the dough and pizzas.
Theater and Dance
dancer and actress
01.2010 - 11.2023
- Bollywood and Shakchouka Company.
- Specializing in Indian and North African dance, with Arabic flamenco and theater
Waitress, Cook
Brutal Burrito Mexican foo
03.2022 - 09.2023
- Cooking, kitchen assistance, making guacamole, pico de gallo, meat preparation, serving customers, creating burritos, tacos, cocktail preparation, margaritas, office management, and cleaning.
Waitress, Cook
Popeyes
02.2022 - 09.2023
- Company Overview: fast food chain restaurant
- Cooking, serving, waiter, product preparation, cleaning
Events Hostess, and Ticket Office
Articus
01.2020 - 09.2023
- Help organize the event and host different performances, and at the box office.
Saleswoman in Adolfo Suárez Barajas Airport
Madrid Store
02.2022 - 01.2023
- Consulting, customer service, sales, collection, auditing, stocker, etc.
Event Hostess
Event Hostess
01.2020 - 01.2023
- Fairs, Ifema, festivals,etc.
Saleswoman
Saleswoman in Lima Limon clothes store
01.2020 - 11.2022
- Company Overview: accessories and clothing store for women and men and children
- Consulting, sales, collections, and store management.
Events
Catering Gourmet
01.2020 - 10.2022
- Catering preparation.
Cinema Worker
actress and supporting role
01.2010 - 05.2022
- movies,films, and series
Travel Agent
BCD Travel Agency
05.2019 - 01.2022
- Customer service and advice, route planning,
- En-route customer service, incident resolution, Amadeus program management.
Hotel Receptionist
Hotel Silken Puerta Madrid
01.2018 - 09.2021
- Check-in/out, store, taking calls, reservations, customer service, cashing in, collecting payments, using the Opera hotel system.
Babysitter
Childcare
01.2010 - 01.2017
- Take care of children, feed them, play games, take them to school, etc.
Saleswoman
Natura Flores
01.2012 - 04.2015
- Company Overview:flower and decoration shop
- Sales and promotion, in charge of the operation of the store.
- Decorations for events, etc.
Education
Bachelor -
IES BEAT RIZ GALINDO
MADRID01-2025
Technical College Degree Tourism ;tourist Assistance Guide And Information - Tourism
Laboral University
Toledo06-2018
Hotel Receptionist And Management System - Tourism
Millenium
MADRID01.2016
Skills
- Advanced Computer ScienceCustomer service
- Cash handling
- Event planning
- Team collaboration Expert
- Customer Service Expert
Certification
- Event Organization and Protocol , Atrium Madrid, 01/01/25
- English Business Management ADAMS Madrid, 01/01/22
- English B1, CDM MADRID, 01/01/22
- Sales Activities Madrid, 01/01/20
- Food Handling and Hygiene Certificate,99 LAB MADRID, 01/01/20
- Creation and Management of Combined Trips and Events, travel agent C PHOT G0108 Madrid Masercisa, 01/01/19
- Technical College Degree Tourism , Guide And InformationLaboral UniversityToledo, 01/01/19
- Hotel Receptionist and Management System, Millenium and OperaVX, 01/01/16
- Bachelor IES Beatriz Galindo Madrid, 01/01/15
Languages
Spanish
First Language
English
Intermediate (B1)
B1
French
Intermediate (B1)
B1
Arabic
Elementary (A2)
A2
Timeline
Real Estate Developer
Call center Madison
05.2024 - 04.2025
Waitress Supervisor
Barracruda kosher restaurant
03.2024 - 12.2024
Waitress, Kitchen, Manager
Pizzería Carlos
02.2023 - 06.2024
Waitress, Cook
Brutal Burrito Mexican foo
03.2022 - 09.2023
Waitress, Cook
Popeyes
02.2022 - 09.2023
Saleswoman in Adolfo Suárez Barajas Airport
Madrid Store
02.2022 - 01.2023
Events Hostess, and Ticket Office
Articus
01.2020 - 09.2023
Saleswoman
Saleswoman in Lima Limon clothes store
01.2020 - 11.2022
Events
Catering Gourmet
01.2020 - 10.2022
Event Hostess
Event Hostess
01.2020 - 01.2023
Travel Agent
BCD Travel Agency
05.2019 - 01.2022
Hotel Receptionist
Hotel Silken Puerta Madrid
01.2018 - 09.2021
Saleswoman
Natura Flores
01.2012 - 04.2015
Cinema Worker
actress and supporting role
01.2010 - 05.2022
Theater and Dance
dancer and actress
01.2010 - 11.2023
Babysitter
Childcare
01.2010 - 01.2017
Bachelor -
IES BEAT RIZ GALINDO
Technical College Degree Tourism ;tourist Assistance Guide And Information - Tourism
Laboral University
Hotel Receptionist And Management System - Tourism
Millenium
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