Ayoub Haouzi

Experienced VIP Manager with a strong background in high-end customer service, client relations, and personalized guest experiences. Skilled in building long-term relationships, handling high-profile clients, and ensuring exceptional service standards in fast-paced environments.

• Assisted in managing VIP guest experiences to ensure satisfaction and loyalty.
• Coordinated event logistics, including scheduling and setup for VIP gatherings.
• VIP Client Relationship Management
• Luxury Customer Service
• Conflict Resolution
• Communication & Interpersonal Skills
• Discretion & Confidentiality
• Event Coordination
• Sales & Upselling

Experienced and patient Children’s Sports Coach specializing in boxing, swimming, and gym fitness for kids and elders . Skilled in creating safe, fun, and age-appropriate training programs that improve coordination, strength, confidence, and discipline while prioritizing child safety and enjoyment.

• Analyzed client feedback to refine services and improve overall gym experience.
• Collaborated with other coaches to share best practices, techniques, and insights for overall program improvement.

Results-driven Quality Manager with experience in developing, implementing, and maintaining quality management systems. Strong background in process improvement, compliance, audits, and continuous improvement to ensure products and services meet regulatory and customer standards.

• Auditing & Compliance
• Conducted thorough inspections of vehicle components to ensure compliance with quality standards.
• Implemented corrective actions for non-conformities, enhancing product reliability and safety.
• Continuous Improvement (Lean, Six Sigma – if applicable)
• Risk Management
• Root Cause Analysis
• Documentation & Reporting
• Team Leadership