AYINLA AYOMIDE
customer service
Barcelona,Barcelona
Summary
Experienced sales professional with a proven ability to meet and exceed sales targets. Strong interpersonal and communication skills. with the ability to build and maintain relationships with clients. Excellent product knowledge and the ability to effectively demonstrate and explain complex technical solutions to customers. A proactive problem solver with a customer-centric approach, always focused on delivering exceptional service and driving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Cashier Team Lead
Dangote Flour Mills
03.2019 - 07.2021
- Assisted customers by answering questions and fulfilling requests.
- Increased customer loyalty and retention.
- Processed both cash and card purchases and returns.
- Monitored areas for security issues and safety hazards.
Customer Service Representative
Axa Insurance
02.2022 - 01.2024
- Tracked customer service cases and updated service software with customer information.
Crew Member
DHL Supply Chain
03.2024 - Current
- Became familiar with products to answer questions and make suggestions.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
Education
BA(Hons) in Business Management - Business Management
Casteldefels School of Business/Abertay University
Barcelona, Spain05.2025
LEVEL 5 DIPLOMA - Business Administration And Management
Castelldefels School of Social Science
Barcelona,spain06.2023
LEVEL 4 DIPLOMA - Business Administration And Management
Castelldefels School of Social Science
Barcelona, Spain04.2022
Associate of Science - Computer Programming
Lagos School of Programming
Lagos Nigeria09.2016
Skills
I'm a software and hardware engineer (software, i'm into tech programming and still learning more)(hardware, i'm into PC and mobile devices maintainance)
music,sport,reading books
cool songs ,football , swimming and body exercise, reading of different knowledgeable books.
Timeline
Crew Member
DHL Supply Chain
03.2024 - Current
Customer Service Representative
Axa Insurance
02.2022 - 01.2024
Cashier Team Lead
Dangote Flour Mills
03.2019 - 07.2021
BA(Hons) in Business Management - Business Management
Casteldefels School of Business/Abertay University
LEVEL 5 DIPLOMA - Business Administration And Management
Castelldefels School of Social Science
LEVEL 4 DIPLOMA - Business Administration And Management
Castelldefels School of Social Science
Associate of Science - Computer Programming
Lagos School of Programming
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