Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline

AYINLA AZEEZ AYOMIDE

administrative/customer care service
Barcelona,Carrer de jaume 1 6B sabadell

Summary

Experienced sales professional with a proven ability to meet and exceed sales targets. Strong interpersonal and communication skills. with the ability to build and maintain relationships with clients. Excellent product knowledge and the ability to effectively demonstrate and explain complex technical solutions to customers. A proactive problem solver with a customer-centric approach, always focused on delivering exceptional service and driving customer satisfaction.

Overview

4
4
years of professional experience
4
4
years of post-secondary education

Work History

Crew Member

DHL Supply Chain
Barcelona
03.2024 - 06.2025
  • Became familiar with products to answer questions and make suggestions.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Collaborated with team members to complete orders.

Customer Service Representative using SKYSPEED

EMERGIA
Barcelona
01.2023 - 03.2024
  • Assisted customers by answering questions and fulfilling requests, Back office (emails).
  • Increased customer loyalty and retention.
  • Processed both cash and card purchases and returns.
  • Monitored areas for security issues and safety hazards.

Customer Service Representative

Axa Insurance
Barcelona
02.2021 - 01.2023
  • Company Overview: a worldwide leader in insurance, travel agency and asset management.
  • Tracked customer service cases and updated service software with customer information.
  • Developed customer service policies and procedures to meet and exceed industry service standards.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.
  • A worldwide leader in insurance, travel agency and asset management.

Education

Associate of Science - Computer Programming

Lagos School of Programming
09.2016

LEVEL 4 DIPLOMA - Business Administration And Management

Castelldefels School of Social Science
04.2022

LEVEL 5 DIPLOMA - Business Administration And Management

Castelldefels School of Social Science
06.2023

Bachelor of Arts - Business Management

Casteldefels School of Business/Abertay University
06.2021 - 05.2025

Skills

  • MUSIC
  • SPORT
  • Football
  • Swimming
  • Body exercise
  • Reading

Hobbies and Interests

  • Music
  • Sports
  • Reading

Timeline

Crew Member - DHL Supply Chain
03.2024 - 06.2025
Customer Service Representative using SKYSPEED - EMERGIA
01.2023 - 03.2024
Casteldefels School of Business/Abertay University - Bachelor of Arts, Business Management
06.2021 - 05.2025
Customer Service Representative - Axa Insurance
02.2021 - 01.2023
Lagos School of Programming - Associate of Science, Computer Programming
Castelldefels School of Social Science - LEVEL 5 DIPLOMA, Business Administration And Management
Castelldefels School of Social Science - LEVEL 4 DIPLOMA, Business Administration And Management

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AYINLA AZEEZ AYOMIDEadministrative/customer care service