Aurora Palomo Llavona

Monitoring tools, resolution of incidents, use of ticketing tools for incident management, and user management on client’s network.

Management of the immigration department with contact with embassies and clients from other countries.

Payroll management, preparation, and verification.

Handling all types of cases, customer service by phone and handling of legal consultations online, team coordination, communication with public administrations.

Handling all types of urban planning cases and participation in decision-making on procedures, citizen relations.

Preparation, analysis, and review of budgets and grants.

Payroll management, preparation, and verification.

Client interactions as well as drafting documents and presenting them to the competent civil or judicial administration or entity. Civil, criminal, labor, and administrative matters of the duty shift.