Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic
Aurora Palomo Llavona

Aurora Palomo Llavona

Gijón

Summary

Experienced professional with over five years of expertise in troubleshooting, customer service, and analytics. A valuable team player who is organized, dependable, and capable at managing multiple priorities with a positive attitude.

Overview

7
7
years of professional experience

Work History

System Monitoring Technician.

Capgemini
2022.01 - Current

Monitoring tools, resolution of incidents, use of ticketing tools for incident management, and user management on client’s network.

Junior Lawyer

Abam Abogados
2021.06 - 2022.01

Management of the immigration department with contact with embassies and clients from other countries.

Payroll management, preparation, and verification.

Handling all types of cases, customer service by phone and handling of legal consultations online, team coordination, communication with public administrations.


Legal Technician in the Urban Planning Area

Langreo City Council
2020.06 - 2021.06

Handling all types of urban planning cases and participation in decision-making on procedures, citizen relations.

Preparation, analysis, and review of budgets and grants.

Multidisciplinary Law Firm Consulting

Cienfuegos Jovellanos y Blanco
2017.02 - 2019.08

Payroll management, preparation, and verification.

Client interactions as well as drafting documents and presenting them to the competent civil or judicial administration or entity. Civil, criminal, labor, and administrative matters of the duty shift.

Education

Master's Degree in Law -

University of Oviedo
Oviedo, Spain
01.2019

Bachelor´s Degree in Law -

University of Oviedo
Oviedo, Spain
01.2016

Skills

  • Proficiency in MS Office tools (Outlook, Excel, Word)
  • Experience with payroll administration (1-3 years)
  • Strong attention to detail and accuracy
  • Effective communication skills
  • Problem-solving abilities
  • Ability to work effectively in team
  • Familiarity with systems like Service Now, Mantis, SAP

Additional Information

Registered Lawyer at ICA Gijón

Timeline

System Monitoring Technician.

Capgemini
2022.01 - Current

Junior Lawyer

Abam Abogados
2021.06 - 2022.01

Legal Technician in the Urban Planning Area

Langreo City Council
2020.06 - 2021.06

Multidisciplinary Law Firm Consulting

Cienfuegos Jovellanos y Blanco
2017.02 - 2019.08

Master's Degree in Law -

University of Oviedo

Bachelor´s Degree in Law -

University of Oviedo
Aurora Palomo Llavona