Aura Mihailescu
Data Insights Analyst
Madrid
Summary
Detail-oriented team player with strong organizational skills with the ability to handle multiple projects simultaneously with a high degree of accuracy.
To seek and maintain a permanent position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
3
3
Languages
Work History
Change Manager
Imperial Brands
Bristol
02.2022 - 03.2024
- Developed solutions to address complex issues and operational gaps.
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process and culture changes for more than 25 markets
- Designed processes and systems supporting business needs before, during and after transitions.
- Facilitated workshops and training sessions to equip staff members with tools necessary for successful adaptation during periods of transition.
- Managed risks associated with change initiatives, implementing mitigation strategies as needed.
- Increased stakeholder satisfaction by effectively communicating changes, ensuring minimal disruption to daily operations.
Business Intelligence Analyst
Imperial Brands
Madrid
02.2015 - 02.2022
- Contributed to successful launch of more than 10 new solutions by providing comprehensive market research analysis and insights.
- Championed data-driven culture within organization by promoting use of analytics tools and methodologies across departments, increasing sales by 10%
- Implemented robust data warehousing solutions that provided single source of truth for critical business information.
- Evaluated BI tool options, designed best-fit solutions for company
- Facilitated seamless integration of disparate data sources into cohesive analytical frameworks for comprehensive reporting purposes.
CRM Administrator
Imperial Brands
Madrid
12.2009 - 2 2015
- Contributed to strategic planning discussions by providing expert guidance on best practices surrounding CRM administration and management for more than 400 stakeholders
- Tested software remotely and onsite for server sets to maintain operational readiness.
- Configured and tested Windows Server operating systems with roles features.
- Championed proactive approach to maintenance tasks such as updates and patches, minimizing downtime occurrences for users across organization.
Education
MBA - Business Administration
CESMA Business School
Madrid 01.2007 - 06.2009
Bachelor of Science - International Economics
Ovidius University
Constanta 09.1999 - 06.2004
Skills
Good communications skills Translate complex technical concepts into clear and concise material
Proven ability to engage with people from different backgrounds operating at different levels within business
Comfortable working with large volumes of data Proven ability to manage complex processes Eye for details with regards to data Able to quickly understand specific challenges of different user groups and to adapt approach to meet stakeholder requirements
Effective time management including ability to multi- task, organize and prioritize
Timeline
Change Manager
Imperial Brands
02.2022 - 03.2024
Business Intelligence Analyst
Imperial Brands
02.2015 - 02.2022
CRM Administrator
Imperial Brands
12.2009 - 2 2015
MBA - Business Administration
CESMA Business School
01.2007 - 06.2009
Bachelor of Science - International Economics
Ovidius University
09.1999 - 06.2004
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