Ash Shukla
Senior Business Analyst
BARCELONA
Summary
Experienced Senior Business Analyst with over a decade of expertise in the technology sector, specializing in Agile methodologies, project management, and business process improvement. Demonstrated success in driving user acceptance testing, developing functional requirements, and leading cross-functional teams in dynamic environments. Certified Scrum Master and Product Owner with a robust portfolio of managing complex projects from conception to implementation.
Overview
12
12
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Senior Business Analyst
Nutrien
Calgary
4 2022 - 12.2023
- Led Rail and Marine Tracking project at Nutrien, directing cross-functional teams and applying Agile methodologies for optimal outcomes.
- Enhanced client satisfaction by proactively managing needs and expectations, ensuring high-quality deliverables through iterative evaluations.
- Managed a team of 18, overseeing UAT and ensuring project sign-offs while integrating stakeholder feedback and training.
- Handled risk and change management, maintaining project continuity and stakeholder engagement through transitions.
- Utilized JIRA and Confluence; spearheaded a Scrum team of 22, bridging gaps during product ownership transitions.
- Expert in transportation logistics, focusing on rail and marine tracking and supply chain management.
Project Manager
Alectra
Toronto
8 2020 - 3 2022
- Supporting City of Guelph for the data as a Utility initiative tied to Smart Cities Vision.
- Advisory and consulting support to develop Data Utility Governance and Sustainability Framework. Further, supporting expanding and formalizing the data/tech table as an Advisory Body for this work.
- Help determine the next data set use case(s) to work on with external partners that will assist in building out the Governance and Sustainability Framework
Senior Business Analyst
Provision Coalition Inc
01.2020 - 07.2020
- Developed User guides for Food Loss and waste Toolkit.
- Collaborated with Enginess (Tech Company) to translate the tools (French) and Google translate (API) hybrid solution to finish the project in time and under budget.
- End to end solution (website, Dashboard, tools and Reports)
- Trained Project Managers to use existing templates and develop an automated solution for manufacturing companies to input data to the system to measure and track KPI’s.
Senior Business Analyst
Innosphere SDG Ltd
Guelph
08.2015 - 07.2019
- SME for Bloomberg Tax Fixed Asset software and helping clients using SAP, JD Edwards, Oracle, and other accounting software to be integrated into Bloomberg Tax's Platform.
- Interact with Clients onsite to finalize Business Requirements for the application.
- Created the product documentation and Demo to communicate features, benefits, positioning, and impacts to different audiences (Clients from various sectors using the product) and ensured that documentation deliverables from various groups are produced as needed.
Junior Business Analyst
MACKENZIE FINANCIAL
Toronto
09.2013 - 07.2015
- Senior BA responsible to develop the mobile (iOS and Android) and desktop versions of a portfolio management application used by fund managers to perform investment transactions in agile environment
Customer Service Representative
Etech Global Services
Vadodara
07.2008 - 07.2011
- Tracked customer service cases and updated service software with customer information.
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
Education
Diploma - International Business
Centennial College School of Business
Toronto, Canada 04.2001 -
Post Graduate Diploma Certificate - Distinction in Leadership
Centennial College
Toronto, CanadaBachelor of Commerce - BCom - Business/Commerce, General
The Maharaja Sayajirao University of Baroda
Vadodara, IndiaSkills
SAP Products
undefinedWebsites
Certification
Business Writing
Timeline
Senior Business Analyst
Provision Coalition Inc
01.2020 - 07.2020
Senior Business Analyst
Innosphere SDG Ltd
08.2015 - 07.2019
Junior Business Analyst
MACKENZIE FINANCIAL
09.2013 - 07.2015
Customer Service Representative
Etech Global Services
07.2008 - 07.2011
Diploma - International Business
Centennial College School of Business
04.2001 -
Senior Business Analyst
Nutrien
4 2022 - 12.2023
Project Manager
Alectra
8 2020 - 3 2022
Post Graduate Diploma Certificate - Distinction in Leadership
Centennial College
Bachelor of Commerce - BCom - Business/Commerce, General
The Maharaja Sayajirao University of Baroda
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