ARSHAD Waqas
Lanzarote
Summary
Hardworking Waiter with 2.5years of experience and solid background in food service field. Highly skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism. History of delivering speedy service while working on feet for long periods of time and training incoming staff.
Overview
2
2
years of professional experience
Work History
Head Waiter
Mumbai Masala
Porto DEL CARMEN
12.2022 - Current
- Provided assistance in resolving customer complaints in a professional manner.
- Assigned serving staff to specific stations throughout the restaurant.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Responded to ad hoc cleaning duties at end of shift.
- Informed customers of daily specials and signature menu items.
- Set up tables in between patrons to reduce wait times.
- Provided exceptional service to high volume of daily customers.
- Prepared seating charts for large parties.
- Maintained an accurate record of all orders taken by waitstaff.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Collaborated with others to discuss new opportunities.
Restaurant Waiter
La Gallina Bianca
Sevilla
02.2022 - 10.2022
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Responded to ad hoc cleaning duties at end of shift.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Stocked server areas with supplies before, during and after shifts.
- Calculated charges, issued table checks and collected payments from customers.
Skills
- Service Quality
- Food Inspection
- Guest Relations Management
- Point of Sale (POS) System Operations
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Timeline
Head Waiter
Mumbai Masala
12.2022 - Current
Restaurant Waiter
La Gallina Bianca
02.2022 - 10.2022
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