ANTONIO GOMEZ
Permanent Resident
Summary
Dynamic Senior Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Market Manager
Airbnb
10.2022 - Current
- Overachieved sales goals and service targets by 30% via cultivating and securing new customer relationships.
- Coached sales team members in effective selling strategies and closing techniques.
- Liaised between senior management and front-line team members to implement effective changes and revitalize market growth.
- Built relationships with customers and community to establish long-term business growth.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Maximized customer satisfaction by effectively coordinating service delivery for 3k+ customers across territory.
Sr Account Manager
Iberia at Vonage
01.2022 - 10.2022
- Selling CPaaS API Products to a targeted list of large accounts in the Iberia region and overachieved my targets by a 10% to 25%
- Providing a solution oriented sales approach over the full delivery lifecycle, driving company growth by consistently growing and maintaining a healthy new business pipeline that meets and aggressively exceeds targets
- Work closely with the pre-sales team to aid in designing innovative CPaaS solutions for prospects looking to migrate their Communication infrastructure into the Cloud, integrating APIs into their customer experience flows
- Permanently checking the best set of actions to deliver against the revenue plan.
Sr Account Manager
Expedia Group
04.2018 - 12.2021
- Ownership of a broad B2B portfolio of partners and resellers
- Achieved sales goals, increasing revenue by 138% for top accounts in 6 months and expanding personal sales portfolio by 10 new accounts in Q1 2021
- Gained a SoW (Share of wallet) of over 35% for our Israeli partners in FY 2020
- Full command of portfolio's KPIs based on revenue, gross profit, average booking value
- Implementing long sales cycle deals that require complex API integrations with the partner as the Merchant Of Record
- Confident with an insurance based business model and its financial insights.
Business Development Manager
GetYourGuide
03.2017 - 03.2018
- Ownership of the affiliate program in the LATAM, Spanish and Italian markets
- Lead generation and lead qualification using SEO techniques and cold calling, cold emailing, desk research
- Created a database of over +500 new leads for the LATAM & Spanish market
- Drafted the first go-to market strategy in these regions
- Contract negotiations and ramp up plan for new affiliates which delivered a 200% growth vs the previous year
- Expertise in technical affiliate solutions such as deep links, widgets, white labels & full API content integration
- Overachieved sales quota by a 110% in terms of revenue and new affiliates signed.
Education
Bachelor of International Business and Languages -
Dublin Institute of Technology
MBA - Master in Business Administration
University of Nebrija
SpainSkills
- Leadership and Teamwork
- Customer Relationship
- Business Development and Planning
- Account Management
- Digital Sales
- Customer Engagement Strategies
- Strategic Outreach
- Salesforce Software
- Sales Quota Management
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Italian
Bilingual or Proficient (C2)
Timeline
Market Manager
Airbnb
10.2022 - Current
Sr Account Manager
Iberia at Vonage
01.2022 - 10.2022
Sr Account Manager
Expedia Group
04.2018 - 12.2021
Business Development Manager
GetYourGuide
03.2017 - 03.2018
Bachelor of International Business and Languages -
Dublin Institute of Technology
MBA - Master in Business Administration
University of Nebrija
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