Antonia Van Dijk
Summary
Motivated and experienced professional with expertise in customer service, sales, and administrative roles. Adept at working in fast-paced environments while delivering excellent customer experiences. Fluent in Dutch, English, and Spanish.
Overview
12
12
years of professional experience
Work History
Customer Service Representative
Transcom
02.2025 - Current
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
PR (Seasonal Job)
Dressel Divers
08.2024 - 12.2024
- Conducted administrative tasks and provided support for sales operations
Data Analyst (Temporary Job)
Transperfect
05.2024 - 08.2024
- Analyzed and reviewed data to ensure accuracy and compliance
Content Moderator
Majorel
06.2022 - 11.2023
- Monitored and reviewed online content to ensure compliance with company standards
Store Clerk
Blokker
09.2018 - 01.2021
- Oversaw daily store operations and assisted customers with their purchases
Shop Assistant
Míriam Souvenirs
12.2015 - 09.2016
- Delivered exceptional customer service and managed sales transactions
Cook
McDonald's
02.2013 - 08.2013
- Prepared food and ensured the cleanliness of kitchen areas
Education
Master - Professional Makeup
Yolanda Gomez Academy
05.2016
High School Diploma -
Alice Bourg School
06.2014
Skills
- Customer service abilities
- Sales and administrative expertise
- Quick learner
- Highly adaptable
Languages
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
Dutch
Bilingual or Proficient (C2)
Timeline
Customer Service Representative
Transcom
02.2025 - Current
PR (Seasonal Job)
Dressel Divers
08.2024 - 12.2024
Data Analyst (Temporary Job)
Transperfect
05.2024 - 08.2024
Content Moderator
Majorel
06.2022 - 11.2023
Store Clerk
Blokker
09.2018 - 01.2021
Shop Assistant
Míriam Souvenirs
12.2015 - 09.2016
Cook
McDonald's
02.2013 - 08.2013
High School Diploma -
Alice Bourg School
Master - Professional Makeup
Yolanda Gomez Academy
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