Overview
Work History
Education
Languages
Additional Information
Timeline
Generic
Daniel Rodriquez Garrido

Daniel Rodriquez Garrido

Pontevedra

Overview

12
12
years of professional experience

Work History

Restaurant Waiter

Bar-Restaurante Sotavento
Sanxenxo
07.2024 - 08.2024
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Greeted customers, provided menus and answered questions about menu items.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • References: Ivan Rodriguez Garrido +34679837227

Head Waiter

Skarsnuten Hotel
Hemsedal
01.2023 - 04.2024
  • Trained new waiters on food service procedures and customer service standards.
  • Communicated any special dietary requirements or allergies reported by customers to kitchen personnel promptly.
  • Monitored wait staff performance and provided feedback when necessary.
  • Collaborated with kitchen staff to ensure timely delivery of food orders.
  • Managed daily operations of the host stand including reservations, seating arrangements, and greeting guests upon arrival.
  • Assigned serving staff to specific stations throughout the restaurant.
  • Took initiative to anticipate guest needs before they arose, ensuring excellent customer service at all times.
  • Verified that all dishes served met quality standards established by the restaurant's management team.
  • Performed regular inventory checks on supplies such as napkins, utensils, and condiments, ordering additional supplies as needed.
  • Greeted guests upon arrival and escorted them to their tables.
  • Ensured that the dining area was properly set up with clean linens, silverware, and glassware.
  • Provided assistance in resolving customer complaints in a professional manner.
  • Greeted customers and escorted them to their tables.
  • Assisted servers with taking orders from customers as needed during peak hours.
  • Consistently monitored dining room ambiance including music levels, lighting, decorations.
  • Dealt with customer issues for servers, consistently upholding professionalism and calmness to maintain customer satisfaction.
  • Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • References: Anders Wimbald +4748406532

Restaurant Waiter

Katla Hotel
Vik
01.2022 - 09.2022
  • Complied with all health department regulations regarding food handling, storage and sanitation standards.
  • Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Assisted guests with making food and beverage selections.
  • Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
  • Resolved customer complaints in a polite manner according to company policy.
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
  • Greeted customers, provided menus and answered questions about menu items.
  • Replenished stocks of napkins, silverware and other dining room supplies as needed.
  • Checked on guests during meals to ensure satisfaction with each course.
  • Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
  • References: Marcin Miskowiec :+48665570414

Portier

Hotel Castello del Sole
Ascona
04.2018 - 11.2021
  • Transferred suitcases, bags and other items from vehicles and main lobby to and from guest rooms.
  • Escorted travelers to and from guest rooms and assisted with luggage.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained lobbies, guest rooms and halls, keeping safe environment for patrons.
  • Informed supervisor when supplies were low.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Delivered requested cribs to guest rooms.

Gas Station Attendant

Salvador Vidal Santos S.L
Sanxenxo
06.2015 - 09.2017
  • Processed payments via cash, credit and debit cards and counted back change to customers to avoid cash drawer errors.
  • Attended to gas spills and accidents promptly and according to established guidelines.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Processed gas and amenities payments.
  • Sold store items and vehicle services to customers.
  • Checked gas pumps for leaks or malfunctions and repaired faults.

Portier

Hotel Carlos I S.A
Sanxexo
06.2012 - 09.2012
  • Transferred suitcases, bags and other items from vehicles and main lobby to and from guest rooms.
  • Offered guests details regarding hotel's amenities, local arts and culture, nightlife, dining options, attractions and museums.
  • Discussed guest issues with front desk manager to devise speedy resolutions.
  • Laundry help - folded and stacked items such as sheets, towels and blankets.
  • Completed orders for clean linens by working quickly to meet deadlines.

Education

High School Diploma -

I.E.S Baltar
Sanxenxo
06.2011

Baccalaureate -

I.E.S Villalonga
Sanxenxo

Football Coach

Centro Galego De Tecnificacion Deportiva
Pontevedra
07.2017

Languages

Spanish
First Language
Italian
Advanced
C1
English
Elementary
A2

Additional Information

Driving License B

Timeline

Restaurant Waiter

Bar-Restaurante Sotavento
07.2024 - 08.2024

Head Waiter

Skarsnuten Hotel
01.2023 - 04.2024

Restaurant Waiter

Katla Hotel
01.2022 - 09.2022

Portier

Hotel Castello del Sole
04.2018 - 11.2021

Gas Station Attendant

Salvador Vidal Santos S.L
06.2015 - 09.2017

Portier

Hotel Carlos I S.A
06.2012 - 09.2012

High School Diploma -

I.E.S Baltar

Baccalaureate -

I.E.S Villalonga

Football Coach

Centro Galego De Tecnificacion Deportiva

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Daniel Rodriquez Garrido