ANNA GROHOVÁ
BARCELONA PROVINCE,CATALONIA
Summary
Skilled professional specializing in application performance management, API testing, and software quality assurance. 4+ years of experience in enterprise SaaS support in automotive, banking, insurance and telco. Proficient in linguistic data analysis & localization, manual testing, and bug tracking, with solid knowledge of HTML, CSS, JavaScript, SQL, and Trados Studio. Proven ability to train and mentor junior team members, contributing to team success and development.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work history
Lead Support Consultant – Business Insights
Dynatrace
remote
11.2021 - 09.2025
- Creating and managing web and mobile measurements scripts for enterprise clients (automotive, banking, insurance, telco, e-commerce)
- Analyzing performance and availability data; providing clear, in-depth, and concise analysis & actionable recommendations
- Providing support and training to end customers, incl. in-person Hands-On Training Sessions
- Leading bi-weekly team meetings focused on continuous enablement, innovation and task automation
Functional QA Software Tester
M47 Labs
Barcelona
10.2020 - 11.2021
- Conducted functional QA analysis of a search engine for AI voice assistant (mobile & desktop app)
- manual & automated API testing, localizations testing for German (Germany)
- Helped design, maintain and expand automated E2E test suites (Jenkins)
- Expanded my knowledge and experience in scripting, efficient bug reporting and guided programming in Python
Lanugage Data Annotator - German
M47 Labs
Barcelona
07.2019 - 09.2020
- Annotated large sets of German language data to enhance machine learning algorithms.
- Created new language data sets based on quality assurance data (Tableau) to re-train the language model
- Collaborated with linguists to ensure accuracy and consistency in annotation processes.
- Developed guidelines for annotating specific linguistic features and attributes in German text.
- Reviewed and validated annotated datasets to maintain high-quality standards and usability.
IT Talent Acquisition Specialist
Amaris Consulting
Barcelona
07.2018 - 06.2019
- Collected requirements for consultant profiles (QA, Business Analyst, DevOps Engineer, System Administrator)
- Managed end-to-end recruitment process
- Interviewed job candidates, maintained school relations
Operations Analyst, Fleet Management
Foodora
Vienna
01.2017 - 02.2018
- Developed and implemented effective strategies for rider recruitment & retention
- created best practices for effective rider onboarding & fleet maintenance
- Managed inventory of fleet parts and supplies ensuring timely procurement and availability.
- continuously hit the weekly recruitment & retention target
Translation Quality Analyst
Skřivánek
Prague
01.2015 - 12.2015
- Evaluated translation quality across multiple projects to ensure adherence to client specifications (both literary translation and CAT (Trados Studio))
- Collaborated with linguists and project managers to address quality issues and implement corrective actions.
- Conducted comprehensive reviews of translated materials, identifying areas for improvement and providing feedback.
Sales & Customer Care Representative
Generali Česká pojišťovna
Pardubice
01.2013 - 08.2014
- Utilised CRM software to track customer interactions and improve follow-up processes for better satisfaction.
- Assessed customer needs and recommended appropriate insurance coverage
- Identified potential sales opportunities during routine interactions to boost revenue growth.
Education
M.A. - Applied Linguistics
University of Vienna
10.2014 - 04.2018
B.A. - German & Business
University of Pardubice
10.2011 - 05.2014
Skills
- application performance management
- A/B testing
- e-commerce
- API testing
- data annotation, linguistic data analysis, NLP
- software QA, localization QA
- manual software testing
- bug tracking
- dashboarding
- Jenkins, Postman
- digital experience monitoring
- HTML, CSS, JavaScript
- presentation skills
- SQL
- computer-assisted translation (Trados Studio)
LANGUAGES
English
Advanced (C1)
German
Advanced (C1)
Czech
Native
Spanish
Intermediate (B1)
French
Elementary (A2)
Catalan
Beginner (A1)
Greek
Beginner (A1)
Timeline
Lead Support Consultant – Business Insights
Dynatrace
11.2021 - 09.2025
Functional QA Software Tester
M47 Labs
10.2020 - 11.2021
Lanugage Data Annotator - German
M47 Labs
07.2019 - 09.2020
IT Talent Acquisition Specialist
Amaris Consulting
07.2018 - 06.2019
Operations Analyst, Fleet Management
Foodora
01.2017 - 02.2018
Translation Quality Analyst
Skřivánek
01.2015 - 12.2015
M.A. - Applied Linguistics
University of Vienna
10.2014 - 04.2018
Sales & Customer Care Representative
Generali Česká pojišťovna
01.2013 - 08.2014
B.A. - German & Business
University of Pardubice
10.2011 - 05.2014
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