Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
ANNA GRAU SAENZ

ANNA GRAU SAENZ

Summary

Experienced waitress with a strong background in customer service, table service, and teamwork. Friendly, efficient, and quick to adapt to fast-paced environments. Passionate about providing high-quality service and ensuring customer satisfaction.

Overview

24
24
years of professional experience

Work History

Restaurant Waitress

"Cheesebakers"
01.2024 - 12.2025
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Served food and beverages quickly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient work and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Bar Waitress

"Noche Y Día"
01.2015 - 01.2023
  • Friendly reception and cordial attention to customers at all times.
  • Food and beverage service in an agile and fast way.
  • Guidance to customers on the selection of dishes and menu recommendations...
  • Wine knowledge
  • Preparation of coffees and all types of beverages Management of collections
  • Answering phone calls and managing reservations



    .

Hotel Waitress

Hotel Port Aventura
01.2011 - 01.2015
  • Attention to the requests and requests of customers with speed and friendliness.
  • Preparation and set up of tables for breakfast, lunch and dinner.
  • Preparation of the tables and cleaning them at the end of each service

    .

Salesperson

"Bingo Colón"
01.2002 - 01.2010


  • Sale of tickets and number announcements
  • Prize delivery
  • Reception of client

Education

Access To Higher Level -

Comercio
Logroño, Spain
09.2017

Skills

  • Dynamism and energy
  • Collaboration with other staff members
  • Ability to adapt to unforeseen situations
  • Customer friendliness
  • Memory retention

Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Catalan
Advanced (C1)

Timeline

Restaurant Waitress

"Cheesebakers"
01.2024 - 12.2025

Bar Waitress

"Noche Y Día"
01.2015 - 01.2023

Hotel Waitress

Hotel Port Aventura
01.2011 - 01.2015

Salesperson

"Bingo Colón"
01.2002 - 01.2010

Access To Higher Level -

Comercio

Similar Profiles

CREATE PROFILE
ANNA GRAU SAENZ