Ankit Rawat
Stockholm
Summary
Ambitious Technology Lead with 8 years experience successfully aligning internal and external technical resources to provide consistent and reliable progress toward business goals. Proponent of human-centric management approach and owner of deep technological expertise. Adept at combining scientific tools and common sense to maintain uptimes and exceed service level agreements.
Overview
8
8
years of professional experience
Work History
Technology Lead (Cloud and Infrastructure Services)
INFOSYS LIMITED
04.2022 - 08.2022
- Led a performance improvement initiative, accomplished 20% increase in operational efficiency through enhanced KPIs and SLAs for operations tower
- Mentored and trained operations team and accomplished 15% decrease in resolution times, 20% reduction in critical cases, 40% increase in handover activities and promotions of five team members
- Collaborated as a strategic partner in a business transformation project with a 15-member board
- Co-created a scalable solution, driving a 30%-40% efficiency boost and $90,000 additional revenue.
Technology Analyst (Cloud and Infrastructure Services)
INFOSYS LIMITED
10.2017 - 03.2022
- Headed operations service unit in a $15M RFP, devised a victorious solution, skillfully presented it to client, and was honored with prestigious 'rnr tech maestro award' for excellence in client relations, RFP handling
- Led highly critical monitoring tool installation, delivering outstanding results: 20% annual revenue savings, 100% billing efficiency, and a 40% infrastructure availability boost
- Pioneered a team restructuring initiative, enhancing monitoring operations through cross-skilling, advanced training, and automation, resulting in a substantial $50,000 annual cost reduction.
Senior System Engineer (Cloud and Infrastructure Services)
INFOSYS LIMITED
07.2016 - 09.2017
- Collaborated on a cross-platform database migration project, resulting in a 30-40% reduction in datacenter area usage and annual savings of $50,000
- Recognized with 'best performer award' by client's IT services director
- Oversaw establishment of offshore operations center, resulting in annual cost savings of $200,000.
System Engineer (Cloud and Infrastructure Services)
INFOSYS LIMITED
07.2014 - 06.2016
- Directed team development, overseeing onboarding and knowledge transfer of more than 20 cross-functional members to ensure a smooth transition from onsite to offshore operations
- Presented offshore operations model to client team and secured approval to offshore all infrastructure services and achieved 30% savings.
Education
Master in Business Administration -
Esade Business & Law School, Ramon Llull University
Barcelona, Spain09.2023
Mechanical Engineering -
Maharaja Agrasen Institute of Technology, Indraprastha University
Delhi, India06.2014
Skills
- Stakeholder / Relationship management
- IT Strategy
- Presales & Business development
- Operational efficiency & Cost optimization
- Thought leadership support
- Mentoring & Developing People
- Conflict Resolution
- Customer Service
- Problem Resolution
- MS Office (Intermediate)
- SQL (Advance)
- Python (Basic)
- Project & Program Management
- Client Relationship Management
- Analytical and Critical Thinking
- Self-Motivated
Additional Information
- Secured 2nd position in the prestigious Alibaba Global E-Commerce Challenge 2023 by formulating a comprehensive goto-market strategy for Alibaba Group's entry into the German E-Commerce market.
- MBA Consulting Project: Collaborated with Monitor Deloitte to develop a go-to-market strategy for a multinational security firm seeking to venture into energy management systems market, unlocking a €151 million addressable market opportunity in Spain.
- Community Service: Dedicated four years to teaching underprivileged children in my community during university and subsequently joined Teach for India as teacher.
Languages
Hindi
English
Swedish
Spanish
Personal Information
- Available: 01/24
- Work Permit: Sweden
- Nationality: Indian
Timeline
Technology Lead (Cloud and Infrastructure Services)
INFOSYS LIMITED
04.2022 - 08.2022
Technology Analyst (Cloud and Infrastructure Services)
INFOSYS LIMITED
10.2017 - 03.2022
Senior System Engineer (Cloud and Infrastructure Services)
INFOSYS LIMITED
07.2016 - 09.2017
System Engineer (Cloud and Infrastructure Services)
INFOSYS LIMITED
07.2014 - 06.2016
Master in Business Administration -
Esade Business & Law School, Ramon Llull University
Mechanical Engineering -
Maharaja Agrasen Institute of Technology, Indraprastha University
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