Summary
Overview
Work History
Education
Skills
Languages
Birthdate
References
Timeline
Generic
Anja Snare

Anja Snare

Barcelona

Summary

The result of working for many years with clients has taught me to provide a welcoming way for guests to enhance their experience. Able to work under high pressure. As well as holding good teamwork in high regard. Also taught me the most important parts of being able to organize effectively.

Overview

17
17
years of professional experience

Work History

Assistant Restaurant Manager

Matjes
03.2023 - 09.2023
  • Enhanced customer satisfaction by addressing and resolving complaints promptly and professionally.
  • Assisted with menu development, resulting in a diverse and appealing selection for customers.
  • Managed staff schedules, ensuring adequate coverage during peak times and reduced labor costs.

Head Waitress

Port Sud
03.2022 - 08.2023
  • Enhanced dining experience through expert menu knowledge and personalized recommendations.
  • Trained new staff members on restaurant policies, procedures, and customer service standards.

Student

Inredningsakedemin

During the pandemic began studying.

Social Media Content Moderator

Tik Tok
01.2019 - 12.2019
  • Enhanced user experience by addressing and resolving conflicts in online forums..
  • Reviewed and approved content submissions according to established policies, ensuring quality control across all channels.
  • Collaborated with fellow moderators to create a safe, inclusive online environment for users.

Eventmanager

Planet Green
06.2017 - 12.2018
  • Enhanced attendee experience through careful selection of venues and catering providers.
  • Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
  • Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
  • .Coordinated with kitchen or catering staff on delivery, timing and service style of food.

Event Organizer/Head Waitress

Lindholmen Event & Nöje
04.2016 - 05.2017
  • Increased event attendance by strategically marketing and promoting events through various channels.
  • Streamlined event registration process for improved attendee experience and reduced wait times.
  • Successfully managed a team to provide exceptional work during events, fostering a positive work environment and efficient task completion.

Waitress

Beebar
03.2014 - 02.2016
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.

Restaurant Manager

Chez Amis
03.2011 - 03.2014
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

Cocktail bartender

Los Alamos
06.2010 - 02.2011
  • Increased customer satisfaction by crafting visually appealing and delicious cocktails.
  • Enhanced bar efficiency by maintaining a clean, organized, and well-stocked workspace.
  • Elevated guest experience with personalized cocktail recommendations based on their preferences.


Waitress

Chez Amis
04.2007 - 05.2008
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular customers.

Promotor

Pacha Club
10.2007 - 02.2008
  • Increased event attendance by effectively promoting and marketing upcoming events through various channels.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.
  • Assisted in planning promotional events to ensure seamless execution and maximum impact on target audience.

Salesperson

Connecta
09.2006 - 10.2007
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Increased sales and customer satisfaction through personalized servicing.

Education

Inredningsakademin/Interior design

Social science line

Hvitfeldtska High School

Social science line

Frölunda High School

Hovåsskolan

Elementary school

American International School of Johannesburg

Swedish school in Riyadh, Saudi Arabia

Bahrain International School

Skills

  • Word, Excel
  • Training and Mentoring
  • Customer Assistance
  • Conflict resolution
  • Multitasking capabilities
  • Problem-solving abilities
  • Front of House Management
  • Food and Beverage Knowledge

Languages

Swedish native, English fluently, Spanish understandably

Birthdate

03/21/87

References

References available upon request

Timeline

Assistant Restaurant Manager

Matjes
03.2023 - 09.2023

Head Waitress

Port Sud
03.2022 - 08.2023

Social Media Content Moderator

Tik Tok
01.2019 - 12.2019

Eventmanager

Planet Green
06.2017 - 12.2018

Event Organizer/Head Waitress

Lindholmen Event & Nöje
04.2016 - 05.2017

Waitress

Beebar
03.2014 - 02.2016

Restaurant Manager

Chez Amis
03.2011 - 03.2014

Cocktail bartender

Los Alamos
06.2010 - 02.2011

Promotor

Pacha Club
10.2007 - 02.2008

Waitress

Chez Amis
04.2007 - 05.2008

Salesperson

Connecta
09.2006 - 10.2007

Student

Inredningsakedemin

Inredningsakademin/Interior design

Social science line

Hvitfeldtska High School

Social science line

Frölunda High School

Hovåsskolan

Elementary school

American International School of Johannesburg

Swedish school in Riyadh, Saudi Arabia

Bahrain International School
Anja Snare