Experienced and dynamic marketing and operations leader with a strong background in digital marketing and strategic management. Demonstrated success in driving revenue growth and expanding market share through innovative campaigns and effective team leadership. Skilled in managing large portfolios, optimizing CRM systems, and elevating brand recognition across diverse markets.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Director of Marketing and Operations
DUKAN INTERNATIONAL
LEADING 5 COUNTRIES, ANGOLA,CONGO,ZAMBIA,USA,CHINA
01.2020 - Current
Company Overview: Dukan International
Increased annual digital ad revenue by $500,000 through targeted SEO and social media strategies
Boosted customer retention rate to 85% by enhancing brand loyalty programs and engagement initiatives
Managed over 50 marketing campaigns annually with a total budget of $2 million
Oversaw marketing operations at 25 retail locations across Spain with a staff of 100
Improved market share by 15% through innovative product launches by implementing comprehensive market research
Enhanced sales forecast accuracy by 10% by optimizing CRM systems and data analytics processes
Established a comprehensive social media presence, increasing brand visibility and fostering meaningful customer interactions.
Optimized email marketing campaigns through segmentation strategies, increasing open rates and click-throughs while reducing unsubscribes.
Expanded market share by identifying and pursuing new target audience segments through tailored marketing efforts.
Streamlined operations processes, resulting in reduced costs and increased efficiency throughout the department.
Marketing director of shop in shop
Noble group
Angola
01.2019 - 01.2020
Increased in-store sales by 25% through strategic partnership initiatives
Boosted online sales conversion by reducing customer journey time by 15%
Managed 10 major product launches with budgets totaling $5 million
Oversaw a portfolio of 50 retail locations, coordinating all marketing activities
Improved brand recognition by 40% by launching targeted social media campaigns
Enhanced customer engagement by 30% by implementing personalized marketing strategies
Director of Dukan brand marketing & key accounts sales
Noble group sa
Luanda, Angola
01.2019 - 01.2020
Preparing Annual marketing plan, Q1, Q2, Q3, and Q4:
Digital marketing, traditional Marketing, In store branding, BTL and ATL
Review and coordinate in store merchandising and layouts
Prepare and plan marketing Budgeting as well Return on Investment
Leading and Coordinating the Creative and Design team Propose and guide management on new product development
Lead the executive marketing team and sale group brands product managers
Prepare media management plan annually
Coordinate the seasonal in store and field marketing strategies for the implement
Lead the training of 80 retail front line staff and promoters team leaders
Plan and project the annual imports and exports buying for the brand
Advise management on which products we could add to the line that will contribute to market share
Plan expansion plan set targets for the store managers and control effectiveness
Event management planning and execution
Photo-shoot campaign management and brand ambassador selections
Negotiation and manage all the Digital platforms
Lead the digital media manager and guide her on how to handle digital problems
Lead and coordinate the public relations offers
Ensure that the invested resources bring the expected return on investment by managing sales, margins and market share of the brand portfolio
Ensure the long-term equity and relevance of the brand portfolio by managing brand strategy, positioning, development & extensions, and communications
Ensures the company capitalizes on opportunities in the market in order to remain ahead of the competition
Manage the margin of Dukan brand in alignment to the set target
Manage the positioning of Dukan brand within the Angola market to ensure brand competitiveness as well as meet set target
Responsible for developing and implementing the category and brand strategy including pricing Dukan brand
Ensure CRS alignment of the brand to the Angolan communities
Marketing director
Artos africa
Location
01.2016 - 01.2018
Spearheaded a campaign resulting in a 15% increase in market share within the first year
Enhanced customer engagement, driving a 25% growth in lead generation
Managed a portfolio of over 50 products, coordinating promotional activities for each
Oversaw a marketing budget of $5 million, allocating resources across multiple channels
Boosted social media presence by increasing followers by 40% through targeted content strategies
Achieved a 30% increase in conversion rates by optimizing the online user experience
Skills
Strategic Marketing Leadership
- Digital Marketing Strategies
- Team Management -
Brand Development -
CRM Optimization
Brand Awareness
Brand Building
Brand Management
Brand Marketing
Brand Strategy
Budgeting
CCNA
Cisco
Content Marketing
Content Strategy
Conversion Rate Optimization
Lead Generation
Market Analysis
Portuguese
Routing
Sales Forecasting
SEO
Social Media Advertising
Strategic Management
Strategic Planning
Team Building
Languages
English
Portuguese
Spanish
Training
Digital Marketing and Brand Building, Sevilla, Spain
Strategy and Operations, Berlin, Germany
International Business and Economics, University of Liverpool
Human Resource Management, Germany
Finance & Accounting for Marketing, Germany
Passions
Social Corporate Responsibility
Travelling
Sport
Different Cultures
Diplomacy
Education
Master of Science - MANAGEMENT
LIVERPOOL UNIVERSITY
UNITED KINGDOM
02.2019 - 07.2021
Timeline
Director of Marketing and Operations
DUKAN INTERNATIONAL
01.2020 - Current
Master of Science - MANAGEMENT
LIVERPOOL UNIVERSITY
02.2019 - 07.2021
Marketing director of shop in shop
Noble group
01.2019 - 01.2020
Director of Dukan brand marketing & key accounts sales