Angel Yeromy Calcines Vega
Tartu
Summary
Accomplished Manager Director with a proven track record at YACASQUINTO S.L, enhancing revenue through strategic initiatives and robust client relationships. Expert in operations management and team leadership, with a knack for fostering cross-functional team coordination and organizational development. Excelled in budget control and business development, achieving long-term profitability and building significant industry networks. Proactive and meticulous Company Manager with over 7 years of experience in automotive, and rental car industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
15
15
years of professional experience
Work History
Manager Director
YACASQUINTO S.L
02.2021 - Current
- Management of employees, supervision and management of sales offices management of the solution of problems with clients and unforeseen events in the company.
- Increased revenue through strategic business development initiatives and strong client relationships.
- Managed company budgets, ensuring financial stability and long-term profitability.
- Built strong professional networks within the industry that led to increased referrals and partnership opportunities. Internationals television production companies, logistics companies, tourist excursions, etc.
- Onboarded new employees with training and new hire documentation.
- Improved team productivity by implementing streamlined processes and effective communication strategies.
- Influenced positive employee morale by developing a supportive work environment where open communication was encouraged.
- Direct dealings with the owners of the company.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
Sales Officer
DOMINGO ALONSO GROUP S.L.U
03.2016 - 05.2020
- Enhanced customer satisfaction with timely follow-ups and personalized service.
- Responded to customer needs by answering questions and providing detailed information about Vehicle Sales.
- Analyzed competitors'' offerings, adjusting sales tactics to maintain a competitive edge.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Built relationships with customers and community to establish long-term business growth.
- Cultivated strong relationships, establishing trust and loyalty among clients.
Sales Agent
SPORFIR S.L
09.2009 - 01.2015
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Spoke to customers in native language to increase loyalty and establish relationships.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
Education
High School Diploma -
Instituto De Educación Secundaria Jinamar II
Gran Canaria06.2008
Skills
Staff Training and Development
Operations Management
Cross-functional Team Coordination
Organizational Development
Lead Generation
Complex Problem-Solving
Marketing
Time Management
Team Leadership
Verbal and written communication
Staff Management
Budget Control
Negotiation
Business Development
Business Administration
Staff Training
Fiscal Management
Emergency Response
Positive Attitude
Process Improvement
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Problem-solving abilities
Computer Skills
Organizational Skills
Active Listening
Effective Communication
Team building
Hobbies Car industry, technology, road trips,
-I love the automotive and technology industry, i like also make long road trips for enjoy driving and exploring new places and countries.
-Im a person who love production and allways stay on positive mood, i like work hard and no request any extra time or days to the company, i look only for benefits to my state and the company.
- I work from the age of 16 without contracts, i work on a lot of diferent types of company, from cleaning cars of +12 hours a day, to logistic delivery van. etc..
My plan now is make a new life on Estonia with my girlfriend and stay there for the rest, i love the culture of the country and its people.
Languages
English
Advanced (C1)
Italian
Elementary (A2)
Spanish
Timeline
Manager Director
YACASQUINTO S.L
02.2021 - Current
Sales Officer
DOMINGO ALONSO GROUP S.L.U
03.2016 - 05.2020
Sales Agent
SPORFIR S.L
09.2009 - 01.2015
High School Diploma -
Instituto De Educación Secundaria Jinamar II
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