Andres Donalson Leal Gutierrez
Cartagena
Summary
Proven expertise in customer/client relations and bookkeeping, honed at Hotel Manolo, where I efficiently processed payments and handled client inquiries. Skilled in scheduling and correspondence distribution, I excel in creating organized and welcoming environments. My proactive approach significantly enhances office efficiency and customer satisfaction.
Overview
1
1
years of professional experience
Work History
Receptionist
Hotel Manolo
Cartagena
06.2024 - 08.2024
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Handled customer inquiries and issues promptly.
- Handled diverse needs for clients in-person, by phone or through email.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Managed the reception area, including keeping it clean and organized.
Receptionist
Hotel Manolo
Cartagena
06.2023 - 10.2023
Receptionist
Hotel Manolo
Cartagena
06.2022 - 10.2022
Education
Bachelor of Science - Psychology
UCAM
Murcia, SpainSkills
- Scheduling
- Bookkeeping
- Customer/Client relations
- Appointment scheduling
- Correspondence distribution
- Business correspondence
Languages
Spanish
First Language
English
Advanced (C1)
C1
Timeline
Receptionist
Hotel Manolo
06.2024 - 08.2024
Receptionist
Hotel Manolo
06.2023 - 10.2023
Receptionist
Hotel Manolo
06.2022 - 10.2022
Bachelor of Science - Psychology
UCAM
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