Andreia Ralha de Carvalho Cruz
Datos destacados
13
13
years of professional experience
5
5
years of post-secondary education
Experiencia
Accounting Specialist
Welocalize Spain
2023.01 - 2026.01
- Invoice processing
- Maintain and resolve Zendesk tickets in a timely and orderly manner
- Support Supplier onboarding on a global basis.
- Prepares batch check runs, wire transfers, Hyperwallet transactions
Accounts Payable
ADM Group
2021.12 - 2022.12
- Invoice processing
- Check PO´s approval
- Check Accruals
- Maintaining the master vendor file
- Reply e-mails to the suppliers
- Account reconciliation
- Checking rejection invoices
Accounts Payable
Regus
Barcelona
2021.01 - 2021.12
- Invoice processing for the Spanish market
- Vendor creation
- Reply e-mails to vendors and Landlords
- Process urgent payments
- Check PO´s approval
- Maintaining the master vendor file
- Processing payments
Fraud Analyst
Glovo
Barcelona
2020.09 - 2020.12
- Check potential fraud actions in the Glovo App
- Analyze eventual patrons that fraudsters used
Accounts Payable
Genpact
Cluj Napoca
2019.07 - 2020.08
- Invoice processing for the Portuguese market
- Vendor creation
- Reply e-mails to vendors
- Process urgent payments
- SOX reports - Check rejected invoices
- Direct debit account reconciliation
- Verifying and matching invoices
- On behalf of Astra Zeneca
Customer Service Representative
Sykes
Cluj Napoca
2018.02 - 2019.07
- B2C assistance by phone calls, e-mails and chat
- Troubleshooting of software issues in Huawei devices (Android)
- Guidance to customer how to solve issues by themselves
- For Huawei in Portuguese
Finance Analyst - Helpdesk
Alphanumeric
Porto
2016.09 - 2017.12
- Check PO´s approval
- Assistance to GSK employees to go through SAP financial operations
- Creation of Travel & Expenses reports
- Technical SAP consultation
- On behalf of GSK
Senior Fraud Specialist
Tourico Holidays
London
2016.04 - 2016.11
- Analyse potential fraudulent purchase of hotel bookings on Tourico, Sams Club, LMTclub websites.
Fraud Analyst
eDreams International
Barcelona
2012.10 - 2016.03
- Analyze potential fraudulent purchase of flight tickets on eDreams website.
- (Odigeo)
Formación
University Degree - Business Administration in Hotel and Tourism Management
Instituto Superior de Administração e Gestão - ISAG
Porto 2002.10 - 2007.09
Enfatiza tus habilidades clave
- SAP
- Workday
- Sage
- Microsoft Dynamics
- Microsoft Office
- Zendesk
- Accounting
- Strong organizational skills
- Account and invoice management
- Accounting systems management
- Attention to detail
Idiomas
Portuguese
Nativo
C2
Spanish
Experto
C2
English
Experto
C2
Cronología
Accounting Specialist
Welocalize Spain
2023.01 - 2026.01
Accounts Payable
ADM Group
2021.12 - 2022.12
Accounts Payable
Regus
2021.01 - 2021.12
Fraud Analyst
Glovo
2020.09 - 2020.12
Accounts Payable
Genpact
2019.07 - 2020.08
Customer Service Representative
Sykes
2018.02 - 2019.07
Finance Analyst - Helpdesk
Alphanumeric
2016.09 - 2017.12
Senior Fraud Specialist
Tourico Holidays
2016.04 - 2016.11
Fraud Analyst
eDreams International
2012.10 - 2016.03
University Degree - Business Administration in Hotel and Tourism Management
Instituto Superior de Administração e Gestão - ISAG
2002.10 - 2007.09