Andrea Zona
Barcelona
Summary
Sales professional with extensive experience in account and
customer relationship management. Cultivates, nurtures and
maintains long-term customer relationships to boost sales and grow brand visibility.
Overview
7
7
years of professional experience
Work History
Sales Consultant
EF English Live
09.2024 - Current
- Set and achieved company defined sales goals.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Streamlined sales processes to improve efficiency, leading to quicker deal closings and increased productivity.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Sales Account Manager - ISR
Webhelp (HP And Apple)
07.2019 - 09.2024
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Monitored market activity and quoted pricing to maintain
healthy profit margins. - Managed portfolio of 150 accounts totaling 1.700.000 € in sales per quarter.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Anticipated clients' needs by staying in touch on regular basis.
Sales Account Manager
M+Promo
08.2018 - 06.2019
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Negotiated prices, terms of sale and service agreements.
- Established and cultivated solid business relationships with new or existing customers.
Education
Associate - Communication Studies
Università Degli Studi Di Torino
Turin, ItalySkills
- B2B and B2C Sales
- Client Relationship Building
- Business Development
- CRM Software
- Sales discovery and closing
- Business growth and retention
- Pipeline Management
- Performance Tracking
Languages
Italian
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)
Additional Information
- Microsoft Office
- CRM/ERP
- Salesforce
- Adobe Suite
Hobbies
- Playing drums
- Calligraphy and lettering
- Outreach about the condition of animals through conversation and speeches
Timeline
Sales Consultant
EF English Live
09.2024 - Current
Sales Account Manager - ISR
Webhelp (HP And Apple)
07.2019 - 09.2024
Sales Account Manager
M+Promo
08.2018 - 06.2019
Associate - Communication Studies
Università Degli Studi Di Torino
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