Andrea Serra Gea
Sydney
Summary
I am a motivated and proactive person looking for an opportunity in the hospitality industry. I am characterized by my responsibility, adaptability and enthusiasm for learning new skills. I am firmly committed to excellence in customer service and contributing to a positive teamwork environment.
Overview
13
13
years of professional experience
Work History
Camarera
Jardín De Sus Delicias
01.2011 - 05.2011
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted guests with menu selections and special requests, enhancing dining experience.
- Maintained cleanliness and organization of dining area to ensure efficient operations.
- Collaborated with kitchen staff to coordinate timely food service and presentation.
- Resolved customer inquiries and complaints promptly, improving guest satisfaction rates.
Camarera
Bariloche
06.2011 - 03.2012
- Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
- Oversaw inventory management, including ordering supplies and minimizing waste.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Encargado De Almacén
Frutas Serra López SL
10.2012 - 06.2022
- Operated warehouse equipment to safely move and organize inventory.
- Assisted in receiving, inspecting, and sorting incoming shipments.
- Maintained cleanliness and organization of work areas to ensure safety compliance.
- Learned inventory management systems for tracking stock levels and orders.
- Collaborated with team members to streamline daily operations and improve workflow efficiency.
- Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.
Ayudante De Cocina
Bar Aquilino
09.2022 - 01.2023
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted chefs in food preparation, ensuring timely delivery of dishes.
- Operated kitchen equipment safely and efficiently to support meal production.
- Complied with health and safety regulations to uphold food safety standards.
Limpiadora
Hotel Thalasia
03.2023 - 01.2024
- Maintained cleanliness and organization in guest rooms, ensuring high standards of presentation.
- Operated cleaning equipment efficiently, including vacuums and floor scrubbers.
- Followed safety protocols for hazardous materials and chemical usage.
- Collaborated with housekeeping team to streamline daily cleaning schedules.
Education
Senior Technician - Comprehensive Aesthetics And Well-being
CIFP HESPÉRIDES
Murcia02-2025
Skills
- Problem-solving
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Adaptability
- Time management
- Attention to detail
- Work under pressure
- Proactive
Timeline
Limpiadora
Hotel Thalasia
03.2023 - 01.2024
Ayudante De Cocina
Bar Aquilino
09.2022 - 01.2023
Encargado De Almacén
Frutas Serra López SL
10.2012 - 06.2022
Camarera
Bariloche
06.2011 - 03.2012
Camarera
Jardín De Sus Delicias
01.2011 - 05.2011
Senior Technician - Comprehensive Aesthetics And Well-being
CIFP HESPÉRIDES