Summary
Overview
Work History
Education
Skills
Timeline
Generic

Andrea Serra Gea

Sydney

Summary

I am a motivated and proactive person looking for an opportunity in the hospitality industry. I am characterized by my responsibility, adaptability and enthusiasm for learning new skills. I am firmly committed to excellence in customer service and contributing to a positive teamwork environment.

Overview

13
13
years of professional experience

Work History

Camarera

Jardín De Sus Delicias
01.2011 - 05.2011
  • Delivered exceptional customer service in fast-paced dining environment.
  • Assisted guests with menu selections and special requests, enhancing dining experience.
  • Maintained cleanliness and organization of dining area to ensure efficient operations.
  • Collaborated with kitchen staff to coordinate timely food service and presentation.
  • Resolved customer inquiries and complaints promptly, improving guest satisfaction rates.

Camarera

Bariloche
06.2011 - 03.2012
  • Provided exceptional customer service, ensuring a welcoming atmosphere for patrons.
  • Oversaw inventory management, including ordering supplies and minimizing waste.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.

Encargado De Almacén

Frutas Serra López SL
10.2012 - 06.2022
  • Operated warehouse equipment to safely move and organize inventory.
  • Assisted in receiving, inspecting, and sorting incoming shipments.
  • Maintained cleanliness and organization of work areas to ensure safety compliance.
  • Learned inventory management systems for tracking stock levels and orders.
  • Collaborated with team members to streamline daily operations and improve workflow efficiency.
  • Facilitated open communication with team members to resolve conflicts and address concerns, fostering a positive work environment that promoted collaboration and accountability.

Ayudante De Cocina

Bar Aquilino
09.2022 - 01.2023
  • Maintained cleanliness and organization of kitchen and dining areas.
  • Assisted chefs in food preparation, ensuring timely delivery of dishes.
  • Operated kitchen equipment safely and efficiently to support meal production.
  • Complied with health and safety regulations to uphold food safety standards.

Limpiadora

Hotel Thalasia
03.2023 - 01.2024
  • Maintained cleanliness and organization in guest rooms, ensuring high standards of presentation.
  • Operated cleaning equipment efficiently, including vacuums and floor scrubbers.
  • Followed safety protocols for hazardous materials and chemical usage.
  • Collaborated with housekeeping team to streamline daily cleaning schedules.

Education

Senior Technician - Comprehensive Aesthetics And Well-being

CIFP HESPÉRIDES
Murcia
02-2025

Skills

  • Problem-solving
  • Customer service
  • Teamwork and collaboration
  • Friendly, positive attitude
  • Adaptability
  • Time management
  • Attention to detail
  • Work under pressure
  • Proactive

Timeline

Limpiadora

Hotel Thalasia
03.2023 - 01.2024

Ayudante De Cocina

Bar Aquilino
09.2022 - 01.2023

Encargado De Almacén

Frutas Serra López SL
10.2012 - 06.2022

Camarera

Bariloche
06.2011 - 03.2012

Camarera

Jardín De Sus Delicias
01.2011 - 05.2011

Senior Technician - Comprehensive Aesthetics And Well-being

CIFP HESPÉRIDES
Andrea Serra Gea