ANDREA SERAFÍ ALMARCHA
Algemesí
Summary
Detail-oriented English Studies graduate with Cambridge C2 proficiency and experience in teaching, customer service, digital content, and administration. Demonstrates strong communication skills and the ability to tailor information for diverse audiences. Seeking roles in publishing, proofreading, translation support, and administration, where language skills and organisational expertise contribute to success.
Overview
2
2
Languages
6
6
years of professional experience
Work History
English Teacher
Learn English Academy
01.2026 - Current
- Delivered interactive lectures on English literature, grammar, and writing techniques, enhancing student understanding.
- Planned lessons with dynamic discussions and exercises to promote engagement.
- Adapted teaching strategies to accommodate students with different learning styles, ensuring no student was left behind.
- Managed classroom dynamics effectively, fostering a positive and inclusive learning environment for all students.
Customer Service / Sales
Retail & Customer Service
Valencia
01.2025 - 01.2026
- Explained product information and assisted customers through the purchasing process, ensuring informed decisions.
- Cultivated customer-focused approach with strong attention to detail and expertise in a specialist product area, improving customer experience.
- Delivered customer service in Valencian traditional clothing sector, addressing customer needs and enquiries to enhance satisfaction.
English Teacher
CQD English academy
Valencia, Spain
10.2021 - 10.2024
- Established safe learning environment to foster student comfort, security, and confidence, promoting engagement and participation.
- Communicated instructions and explanations clearly, adapting support to meet diverse learners' needs and enhance understanding.
- Managed pupil behaviour, implementing appropriate measures to maintain discipline and create a conducive learning atmosphere.
Content Creation and Administrative Support
REMAX Inmobiliarias
09.2020 - 09.2021
- Developed and managed social-media content, strengthening business's digital presence.
- Facilitated customer engagement through communication and administrative support, improving overall interaction quality.
- Edited and proofread translated documents, ensuring high accuracy and consistency in messaging.
- Proofread and edited translated documents, guaranteeing high accuracy and consistency across texts.
Education
BA - English Studies
University of Valencia
Valencia, V01-2021
Specialisation Course - Literary Translation
University of Valencia
Valencia, Spain01-2021
Skills
- Teaching skills
- Digital tools
- Written communication
- Digital content creation
- Digital tools
- Task organisation
- Positive attitude
- Positive attitude
Websites, Portfolios, Profiles
linkedin.com/in/andreaserafi
LANGUAGES
Valencian — Native, Spanish
First Language
English
Proficient
C2
ADDITIONAL INFORMATION
Based in Valencia, Spain. Open to remote opportunities with UK-based organisations and to considering relocation where appropriate. Right to work in the UK: currently requires clarification/visa route; do not state UK work authorisation unless confirmed.
Timeline
English Teacher
Learn English Academy
01.2026 - Current
Customer Service / Sales
Retail & Customer Service
01.2025 - 01.2026
English Teacher
CQD English academy
10.2021 - 10.2024
Content Creation and Administrative Support
REMAX Inmobiliarias
09.2020 - 09.2021
BA - English Studies
University of Valencia
Specialisation Course - Literary Translation
University of Valencia