ANDREA PEDROMINGO
Melilla
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
Work History
Dental Hygienist
Carolina Escudero
2023.10 - 2024.06
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
- Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
- Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.
Assistant Manager
Coach
2023.02 - 2023.09
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Sales Assistant
Suarez
2022.02 - 2023.02
- Increased sales by building strong customer relationships and providing excellent service.
- Processed transactions accurately while maintaining a high level of customer service.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Dental Hygienist
Policlinica San Juan
2021.01 - 2022.01
- Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
- Educated patients on proper brushing and flossing techniques to promote long-term oral health.
Sales Assistant
Pedro Del Hierro
2019.01 - 2021.01
- Equipment management
- Point of sale management
- Opening and closing cash registers
- Planning and follow-up of promotions
- E-Marketing
- Visual and organization
- Sales and customer loyalty
- KPI tracking
- Customer Relationship Management
- Key holder.
Education
Master of Arts - Marketing
CondeNast
Madrid06.2022
Master of Arts - E-Comunication
CondeNast
Madrid06.2021
Skills
- Customer Relations
- Team motivation
- Staff Training and Development
- Staff Supervision
- Employee Scheduling
- Customer Relationship Management (CRM)
- Sales Growth
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Timeline
Dental Hygienist
Carolina Escudero
2023.10 - 2024.06
Assistant Manager
Coach
2023.02 - 2023.09
Sales Assistant
Suarez
2022.02 - 2023.02
Dental Hygienist
Policlinica San Juan
2021.01 - 2022.01
Sales Assistant
Pedro Del Hierro
2019.01 - 2021.01
Master of Arts - Marketing
CondeNast
Master of Arts - E-Comunication
CondeNast