Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ANDREA PEDROMINGO

Melilla

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

5
5
years of professional experience

Work History

Dental Hygienist

Carolina Escudero
10.2023 - 06.2024
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.
  • Cleaned patient's teeth to remove plaque and tartar buildup and prevent tooth decay and gum disease.
  • Supported office administrative tasks such as answering phone calls, scheduling appointments, and handling insurance billing inquiries when needed.

Assistant Manager

Coach
02.2023 - 09.2023
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Sales Assistant

Suarez
02.2022 - 02.2023
  • Increased sales by building strong customer relationships and providing excellent service.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.

Dental Hygienist

Policlinica San Juan
01.2021 - 01.2022
  • Maintained up-to-date patient records, including medical histories and treatment plans, to facilitate accurate diagnoses and tailored treatments.
  • Educated patients on proper brushing and flossing techniques to promote long-term oral health.

Sales Assistant

Pedro Del Hierro
01.2019 - 01.2021
  • Equipment management
  • Point of sale management
  • Opening and closing cash registers
  • Planning and follow-up of promotions
  • E-Marketing
  • Visual and organization
  • Sales and customer loyalty
  • KPI tracking
  • Customer Relationship Management
  • Key holder.

Education

Master of Arts - Marketing

CondeNast
Madrid
06.2022

Master of Arts - E-Comunication

CondeNast
Madrid
06.2021

Skills

  • Customer Relations
  • Team motivation
  • Staff Training and Development
  • Staff Supervision
  • Employee Scheduling
  • Customer Relationship Management (CRM)
  • Sales Growth

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)

Timeline

Dental Hygienist

Carolina Escudero
10.2023 - 06.2024

Assistant Manager

Coach
02.2023 - 09.2023

Sales Assistant

Suarez
02.2022 - 02.2023

Dental Hygienist

Policlinica San Juan
01.2021 - 01.2022

Sales Assistant

Pedro Del Hierro
01.2019 - 01.2021

Master of Arts - Marketing

CondeNast

Master of Arts - E-Comunication

CondeNast

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ANDREA PEDROMINGO