

• Coordinated and managed truck traffic within the yard area
• Assigned loading and unloading docks, optimizing operational workflow
• Moved and safely repositioned trailers within the distribution center
• Supervised loading and unloading of goods
• Operated specialized machinery, including forklifts
• Ensured compliance with safety regulations and inventory control procedures
• Measured and monitored workflow processes, tracked site productivity, and provided key shift performance insights to frontline managers to ensure operational excellence
• Supported and trained staff to deliver high-quality service, overseeing daily operational tasks
• Assisted the Area Manager with projects aimed at process improvement, workplace safety, and employee engagement
• Collaborated cross-functionally to resolve recurring operational issues and ensure performance across key areas
• Identified opportunities to improve safety, quality, and productivity through data analysis
• Handled phone and in-person customer service for reservation and cancellation management
• Presented bills to customers, processed payments, and issued receipts
• Provided attentive table service to ensure a high-quality and efficient dining experience
• Managed reservations and table assignments to optimize seating flow
Leadership
Empathy
Adaptability
Creativity
Teamwork
Commitment
Responsibility