Music
Andrea Ariza
Senior Sales
Madrid
Summary
A sales professional with proven ability to drive client satisfaction and revenue growth. Leveraged strategic account management and relationship-building to achieve significant business outcomes. Known for collaborative leadership and adaptability in dynamic markets, bringing skills in client communication and sales strategy to team.
Overview
13
13
years of professional experience
2
2
Languages
Work History
Account Executive
Gocontact
08.2021 - Current
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Participated actively in networking events and trade shows, representing the company professionally and expanding its reach within target markets.
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
Account Manager
AliExpress
09.2019 - 07.2021
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Informed customers of promotions to increase sales productivity and volume.
- Developed customized account plans for clients to help them achieve their business goals.
- Streamlined internal processes for better efficiency in account management tasks.
- Enhanced client engagement through regular newsletters and updates on product developments and industry news.
- Fostered detailed understanding of product offerings, enabling effective communication of features and benefits to clients.
Sales Marketing Executive
Fomento Profesional
11.2016 - 02.2019
- Conducted market research to identify trends and inform marketing strategies, driving company growth.
- Analyzed competitors'' offerings to identify areas for differentiation, informing product positioning strategy improvements.
- Optimized marketing budgets by reallocating resources based on campaign performance analysis.
- Increased brand awareness with targeted social media advertising and content creation.
- Generated high-quality leads through strategic networking and prospecting efforts.
- Prepared sales presentations for clients showing success and credibility of products.
Copywriter
I Write For You
10.2013 - 09.2016
- Researched industry trends and customer preferences to inform copywriting efforts.
- Wrote advertising copy for online content, adhering to employers' overarching brand identity and personality.
- Transformed complex information into easily digestible pieces tailored for specific audience segments using plain language principles.
- Reviewed and edited final copy for accuracy and to correct grammar errors.
Inside Sales Representative
QCNS
03.2012 - 03.2013
- Answered customers' questions regarding products, prices, and availability.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Used CRM software to maintain detailed contact logs and account records.
Education
No Degree - Gestión De Projectos
Google
05-2023
No Degree - Creación Campañas
Facebook
04-2021
Skills
Lead generation
Account management
Sales expertise
Market development
Marketing management
Customer relations
Sales strategies
Interests
Culture
Arts
Architecture
Timeline
Account Executive
Gocontact
08.2021 - Current
Account Manager
AliExpress
09.2019 - 07.2021
Sales Marketing Executive
Fomento Profesional
11.2016 - 02.2019
Copywriter
I Write For You
10.2013 - 09.2016
Inside Sales Representative
QCNS
03.2012 - 03.2013
No Degree - Gestión De Projectos
Google
No Degree - Creación Campañas
Facebook
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