Anca Munteanu
Oslo
Summary
On the mission to understand the unique needs of every customer and create a tailored experience for each one.
With over 4 years of experience in email marketing and 6 years in the aviation industry, I possess the skills to develop campaigns that captivate customers throughout their journey. Committed to enhancing the entire customer experience, ensuring a smooth onboarding process, and fostering long-term retention.
Overview
8
8
years of professional experience
Work History
Email Marketing Specialist
XXL Sport & Villmark
04.2021 - Current
- Developing strong email marketing campaigns utilizing Voyado platform to offer personalized customer lifecycle journeys to consumers
- Run A/B tests for campaign optimization
- Segment audiences based on predefined attributes and demographic data
- Monitor campaign results using Google Analytics and Power BI
- Identify segments with particular needs and target those audiences through ad campaigns (Facebook/Google) based on customer data
- Collaborated with cross-functional teams to develop and implement email marketing automation that drives rotation and loyalty.
Email Marketing Specialist
Hewlett Packard Enterprise
08.2019 - 04.2021
- Developing newsletters and promotional emails in HTML based on assets provided by stakeholders
- Implementing marketing campaigns, testing, and delivery using Moosend
- Analyzing reports following email deployment
- Targeting and segmentation for each campaign
- A/B testing emails and devising strategies that best utilize data
- Creating and publishing banners, announcements, and articles on partner portal page
- Organizing and facilitating webinars.
Flight Attendant
Norwegian
05.2017 - 12.2018
Flight Attendant
Virgin Atlantic
04.2015 - 04.2017
Education
Bachelor's degree - Marketing
University of Sibiu
2011
Skills
- Email Marketing
- Customer Retention
- Customer Lifecycle
- Customer Needs Assessment
Hobbies
- Yoga
- Cycling
- Nautical Sports
Languages
Spanish
Upper intermediate (B2)
Timeline
Email Marketing Specialist
XXL Sport & Villmark
04.2021 - Current
Email Marketing Specialist
Hewlett Packard Enterprise
08.2019 - 04.2021
Flight Attendant
Norwegian
05.2017 - 12.2018
Flight Attendant
Virgin Atlantic
04.2015 - 04.2017
Bachelor's degree - Marketing
University of Sibiu
Similar Profiles
Dino SarajlićDino Sarajlić
Bike Mechanic at Fahrrad XXL KalkerBike Mechanic at Fahrrad XXL Kalker
Krish RajeKrish Raje
Intern at XXL Studioworks (Freelancer)Intern at XXL Studioworks (Freelancer)
EVELYNE FERNANDE GOBAEVELYNE FERNANDE GOBA
Linux System Administrator at XXL Golden ServicesLinux System Administrator at XXL Golden Services
RISHYANK CHEVURIRISHYANK CHEVURI
Product Owner at Jotne ConnectProduct Owner at Jotne Connect
Mario Rodolfo VilteMario Rodolfo Vilte
Bosch Technician Bicycle Expert at SYKKELPIKENEBosch Technician Bicycle Expert at SYKKELPIKENE