Anca Buca
Cala de Mijas
Summary
I am deeply passionate, driven by a relentless curiosity and a desire to push the boundaries of what's possible. I am excited about the opportunity to collaborate with like-minded professionals who share my vision for innovation and excellence, and I am confident that together, we can achieve extraordinary things. What truly motivates me is the opportunity to innovate and push boundaries, whether it's devising ingenious solutions to complex challenges or collaborating with diverse teams to bring bold ideas to life. My approach to work is characterized by a blend of meticulous attention to detail and a fearless embrace of experimentation. A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
8
8
years of professional experience
Work History
Asistent in choaching activities
ABC
Bacau
09.2021 - 03.2024
- Assisted coaches in planning and organizing practice sessions.
- Attended team meetings, took notes, and followed instructions from coaches.
- Assisted in creating a positive atmosphere within the team environment.
- Managed paperwork related to team activities and schedules...
Cashier
CCC
Bacau
06.2021 - 08.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Issued receipts, refunds, credits, or changes due to customers.
- Maintained cleanliness of the checkout area including countertops, registers, windowsills, and floors.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Greeted customers promptly and responded to questions.
- Answered phone calls to assist customers with questions and orders.
- Counted and balanced cashier drawers.
- Welcomed customers, offering assistance to help find store items.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
Shift Supervisor
Profi room food srl
Bacau
01.2021 - 06.2021
- Provided on-the-job training to new staff members.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Conducted weekly inventory of supplies, equipment, and food items.
- Monitored staff performance to ensure quality standards were met.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Maintained accurate records of daily transactions and deposits.
- Communicated clearly with employees regarding job duties, expectations, and policies.
- Investigated accidents or incidents occurring during shift hours.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
- Collaborated with management to plan special events or promotions.
- Served as a role model for other employees by demonstrating professional behavior at all times.
- Provided feedback to employees regarding their performance in order to improve productivity.
- Identified areas of improvement within the department and implemented necessary changes.
- Enforced company policies fairly while maintaining an open door policy for staff concerns.
- Completed opening and closing duties to facilitate business operations.
- Assisted upper management with daily operations to meet standards of service and quality.
- Resolved customer complaints and reported issues to senior management.
- Taught staff upselling techniques to meet revenue targets.
- Supervised and led employees to maintain productivity and customer service levels.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees and monitored activities and task completion.
- Checked orders for quality and completeness.
Cashier
Profi rom food srl
Bacau
10.2020 - 01.2021
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
- Counted money in the cash drawer at the beginning of the shift to ensure that amounts were correct and had sufficient change.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Trained new team members in cash register operation, stock procedures and customer services.
- Adhered to social distancing protocols and wore mask or face shield.
- Checked personal identifications during alcohol and tobacco sales.
- Offered customers carry-out service at completion of transaction.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Remained aware of surroundings and secured cash to minimize loss potential.
- Scanned items and checked pricing on cash register for accuracy.
- Maintained current knowledge of store promotions to highlight sales to customers.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Built and maintained productive relationships with employees.
- Assisted customers by providing information and resolving complaints.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Issued receipts, refunds, credits, or changes due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
Assistant in coaching activities
NjoyManagement SRL
Bacau
03.2016 - 10.2020
- Organized and maintained filing systems for documents and records.
- Scheduled meetings, appointments, and travel arrangements for staff members.
- Provided administrative support to the senior management team.
- Answered incoming calls, and responded to emails, faxes, and other inquiries from customers and vendors.
- Assisted with event planning activities such as conferences or seminars.
Education
High School / Vocational school - Liceu / Școală profesională - Colegiu "Mihai Eminescu" Bacau -
Skills
- Internet
- English
- Adaptability
- Highly motivated
- Motivational Techniques
- Task Delegation
- Instilling discipline
- Individualized and group training
- Safety Awareness
- Improving performance
- Planning and overseeing the program
- Emergency Response
- Constructive Feedback
- Physically Fit
- Special events planning
- Building team spirit
- Program Planning
- Equipment management
- Verbal and written communication
- Team motivation
Personal Information
Driving License: Category B
Driving License Date Acquired
02/11/2013
Hobbies and Interests
- Traveling
- Cooking
- Reading
- Yoga
- Meditation
- Learning a new language
Languages
Romanian
First Language
English
Advanced (C1)
C1
Italian
Advanced (C1)
C1
Spanish
Elementary (A2)
A2
Timeline
Asistent in choaching activities
ABC
09.2021 - 03.2024
Cashier
CCC
06.2021 - 08.2021
Shift Supervisor
Profi room food srl
01.2021 - 06.2021
Cashier
Profi rom food srl
10.2020 - 01.2021
Assistant in coaching activities
NjoyManagement SRL
03.2016 - 10.2020
High School / Vocational school - Liceu / Școală profesională - Colegiu "Mihai Eminescu" Bacau -
Similar Profiles
Lucia RodriguezLucia Rodriguez
Graphic Designer at ABCGraphic Designer at ABC
Herman MunezeroHerman Munezero
Assembly Line Worker at ABCAssembly Line Worker at ABC
Kelsey ElliottKelsey Elliott
Clinical Director, BCBA at ABCClinical Director, BCBA at ABC
Ian BradleyIan Bradley
Asst. Warehouse Manager at ABCAsst. Warehouse Manager at ABC
Arjan SietsmaArjan Sietsma
Bartender/Restaurant Waiter at GraansiloBartender/Restaurant Waiter at Graansilo