Summary
Overview
Work History
Education
Skills
Timeline
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Ana Rita Gomes

Ana Rita Gomes

Technical Writer
Coimbra

Summary

Technical Writer with 10+ years of experience in software engineering and documentation for complex systems. Specialized in creating clear, accurate, and user-focused documentation for APIs, data platforms, and AI tools. Strong engineering background enables seamless collaboration with development teams and efficient automation of documentation workflows. Adept at bridging technical detail with accessibility for diverse audiences.

Overview

11
11
years of professional experience
4
4
Languages

Work History

Technical Writer

BCA Europe
03.2025 - Current
  • Created and maintained technical and functional documentation across multiple products using HelpJuice and docs-as-code.
  • Automated manual documentation processes, improving efficiency, and reducing errors.
  • Supported product localization and quality assurance for international markets.

Content Writer

Are Volt
01.2025 - 07.2025
  • Researched and wrote long-form content on engineering, AI, and leadership topics.
  • Aligned tone, structure, and messaging to client voice and audience expectations.

Technical Lead

Forschungszentrum Jülich
01.2020 - 01.2024
  • Led ENVRI-Hub from conception to full deployment: a federated data portal for European Environmental Research Infrastructures.
  • Designed and implemented a web-based atmospheric data portal using Python, Django, PostgreSQL, and Docker, enabling the publication of multiple peer-reviewed papers.
  • Executed data strategies that improved dataset standardization and scientific collaboration across Europe.
  • Presented project outcomes at the EGU General Assembly in Vienna.
  • Mentored junior developers through regular 1-on-1 meetings, providing guidance on best practices, coding standards, and career growth opportunities.

Software Engineer

I2S Insurance Knowledge
03.2017 - 11.2019
  • Developed and maintained large-scale insurance products using Java, Spring Boot, Angular, and microservices.
  • Refactored major codebase components to Java 8, improving maintainability and performance.
  • Authored technical and product documentation in JIRA and Confluence.

Software Engineer

PrimeIT
01.2015 - 01.2017
  • Designed and implemented fraud detection module features using Java, JavaScript, and OracleDB.
  • Resolved system-wide bugs, ensuring reliability and performance.
  • Documented workflows, software components, and development processes in JIRA and Confluence.

Software Engineer

Altice Labs
11.2014 - 11.2015
  • Developed and refactored backend and frontend components across four telecom projects, managing the full lifecycle of a Communications Service Provider (CSP).
  • Built configurable tariff logic modules using Ruby on Rails, JavaScript, MongoDB, ElasticSearch, and OracleDB.
  • Used Cucumber for BDD testing and maintained version control with SVN.
  • Resolved bugs and performance issues across the stack.
  • Created and maintained technical and process documentation in JIRA and Confluence.

Education

MSc - Artificial Intelligence

University of Leeds
06.2024

PGd - Data Science

Universidade Atlântica
12.2019

BSc - Information Technologies

Universidade de Aveiro
12.2014

Skills

Technical Writing & Documentation: API Documentation, Docs-as-Code, HelpJuice, Confluence, JIRA, User Guides, Developer Guides, Product Manuals, Localization Support

Software & Tools: Git, GitLab, CI/CD, Jenkins, Gerrit, Docker,SQL (PostgreSQL, OracleDB), noSQL (MongoDB), Python (Pandas, SciPy, Scikit-learn, Plotly, SQLAlchemy), Java, Django, Ruby on Rails

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Timeline

Technical Writer

BCA Europe
03.2025 - Current

Content Writer

Are Volt
01.2025 - 07.2025

Technical Lead

Forschungszentrum Jülich
01.2020 - 01.2024

Software Engineer

I2S Insurance Knowledge
03.2017 - 11.2019

Software Engineer

PrimeIT
01.2015 - 01.2017

Software Engineer

Altice Labs
11.2014 - 11.2015

MSc - Artificial Intelligence

University of Leeds

PGd - Data Science

Universidade Atlântica

BSc - Information Technologies

Universidade de Aveiro

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Ana Rita GomesTechnical Writer