Ana Sánchez-Tembleque

• Demonstrated exceptional product knowledge to address customer inquiries accurately and confidently.
• Maintained a clean, organized, and visually appealing retail environment for an enjoyable shopping experience.
• Supported overall store operations, including opening and closing procedures, cash handling, and maintaining store policies adherence.
• Managed fitting rooms by providing prompt assistance to customers while maintaining organization and cleanliness at all times.

• Generated all the contract variations for the company which required high attention to detail and organization skills.
• Use of Microsoft excel, power point and word daily.
• Provided advice to the managers in terms of contract legislation and contract variations (rates, dates, etc)
• Demonstrated respect, friendliness and willingness to help wherever needed.

• Administration of the client portfolio of Adecco Coruña Staffing and all temporary workers of each client, managing 75 workers and 26 clients in total.
• Management end-to-end HR processes for temporary jobs. Administrative tasks derived from the position (contracts, registrations, cancellations... etc), use of different recruitment sources, monitoring of applications, interviews by skills, providing excellent customer service to our clients and candidates.
• Assisted and guided clients on HR procedures and program development by devising performance evaluations, job descriptions and industry-standard salary ranges.
• Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.

• End-to-end HR selection processes for all types of profiles. Administrative tasks in general, use of different programs and tools to search and publish job offers (LinkedIn recruiter and other recruitment sources).
• Collaboration with the marketing department to promote the employer branding strategy. Interviews both in English and Spanish.

• End-to-end HR Process, interviews with candidates in Spanish/English and level assessment, profile search, filtering of candidates (long list-short list), use of Salesforce, use of LinkedIn Recruiter, monitoring of selection processes and management with different clients, preparation of candidate reports.
• Excellence in customer service with our clients and candidates.

Work and travel program in the United States (New Jersey), where I spent almost five months working in two American companies in customer service and retail to improve my English level.

• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked flexible hours; night, weekend, and holiday shifts.
• Carried out day-day-day duties accurately and efficiently.
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.

• Kept students on-task with proactive behavior modification and positive reinforcement strategies.
• Provided instruction for students in core subject areas.
• Assigned, explained and graded homework.
• Helped students develop life-long learning skills and good study habits.