Ana Erkoreka Barrenetxea

As advisor to the Minister, my tasks were related to the institutional relations of the Department as well as the protocol area.

• Interacted with local and international organizations, building relationships with civic organizations and others.
• Responsible for the institutional protocol at all events attended by the minister or someone in her cabinet
• Assist the Minister in domestic and international travel.

• Handled confidential and sensitive information with discretion and tact.
• Processed travel expenses and reimbursements for the Minister
• Agenda management, meetings, travel, as well as departmental and inter-institutional coordination.
• Answered high volume of phone calls and email inquiries.
• Assist the Minister in domestic and international travel.
• Responsible for all institutional protocol of the department
• Organized and coordinated conferences and weekly meetings.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Updated databases.
• Relations with the Basque and Spanish Parliament

• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Assisted MPs
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Handled confidential and sensitive information with discretion and tact.
• Organized and coordinated conferences and meetings.
• Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
• Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
• Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
• Prepared and edited presentations on behalf of executives for both internal meetings and external conferences.
• Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
• Assisted in the development of company policies and procedures, contributing to a more organized work environment.
• Served as a liaison between political groups to facilitate effective communication throughout the MPs
• Facilitated training and onboarding for incoming office staff.
• Worked with senior management to initiate new projects and assist in various processes.
• Wrote reports, executive summaries and newsletters.
• Improved team communication and collaboration through coordination of weekly meetings and distribution of agendas.

• Developed detailed plans based on broad guidance and direction.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Improved marketing to attract new customers and promote the association.
• Developed and maintained relationships with basque institutions.
• Identified and communicated partners needs.
• Defined clear targets and objectives and communicated to other team members.
• Meetings with other similar associations.

• Assisted Fourth secretary of the Presidency in all required aspects concerning to the parliament.
• Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
• Expedited project completion times due to the ability to multitask effectively under tight deadlines.
• Demonstrated adaptability by quickly mastering new software applications for various tasks.
• Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
• Greeted guests in with friendliness and professionalism.
• Worked closely with Presidency of the Parliament to provide effective assistance for specific aspects of concerning operations.
• Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
• Proofread and edited documents for accuracy and grammar.
• Directed automation of office procedures such as correspondence management, recordkeeping and online communications.
• Drafted common document templates to reduce time spent creating documents from scratch.
• Facilitated onboarding process for new hires, accelerating their integration into team.
• Self-motivated, with a strong sense of personal responsibility.
• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.