Summary
Overview
Work History
Education
Skills
Cv
Languages
Timeline
Generic

Amirhossein Ghazvini

Barcelona,B

Summary

Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.

Overview

13
13
years of professional experience

Work History

Internal Sales Representative HP SUPPLIES

Webhelp Spain
03.2023 - Current
  • Handled inbound prospect calls to provide product information, answer questions and resolve purchase hesitations.
  • Researched and identified possible new accounts for sales development.
  • Teamed with partners to close deals for sales development.
  • Identified consumer interests and key market identifies for new accounts.

Customer Representative Bose

Webhelp Spain
11.2021 - 03.2023
  • Working yet in webhelp for BOSE Swedish customer service

Barista

Nöller Espresso Bar
05.2019 - 08.2021
  • Barista

Barista

Da Matteo
12.2018 - 03.2019
  • Barista

Head barista

Café Kastello
09.2017 - 11.2018
  • Head barista

Head barista

Café Mon a Mi and Café Rione
02.2016 - 01.2017
  • Head barista in both places

Barista

Café Avanscene
09.2014 - 01.2016
  • Barista

Waiter

Café Viuna
01.2011 - 03.2014
  • Started as a waiter for 1 year then got into the bar and learned how to make coffee

Education

High School Diploma -

Mahmood Afshar
Iran

High School Diploma -

Folhogskola
Sweden
11.2021

Diploma -

Speciallity Coffee Association Europe
Iran
2016

Skills

  • Computer Skills
  • Multitasking
  • Customer Relations
  • Flexible and Adaptable
  • Supervision and Leadership
  • Cultural Awareness

Cv

Amirhossein Ghazvini, I am a ten-year experienced barista with sensory and brewing skills. Have worked with all type of coffee which as special coffee and business coffee. I always want to try new things and find out about every skill and method in coffee and life in general. I am always curious and want to try and learn new things, this side of me has helped me to gain knowledge in many different areas such as coffee and the coffee industry, service business, music industry and many other objects. I always put my best in everything and want the job to be done professionally, but I also know how to have fun at my work and with my colleagues., Music producing, Playing tennis, Hiking and camping, Photographing in nature, 01/01/11, 03/01/14, Teheran, Iran, Café Viuna, Waiter/Barista, 09/01/14, 01/01/16, Teheran, Iran, Café Avanscene, Barista, 02/01/16, 01/01/17, Teheran, Iran, Café Mon a Mi and Café Rione, Head Barista, 09/01/17, 11/01/18, Gothenburg, Sweden, Café Kastello, Head Barista, 12/01/18, 03/01/19, Gothenburg, Sweden, Da Matteo, Barista, 05/01/19, 08/01/21, Gothenburg, Sweden, Nöller Espresso Bar, Barista, 11/01/21, present, webhelp for BOSE swedish customer service, 2007, 2010, Dr. Mahmoud Afshar High school, Secondary School/High School, Physics and Mathematics, 2016, SCA (Specialty Coffee Association), Barista skills foundation and brewing foundation and introduction to coffee, Intermediate, IT/Computer Skills, Persian/Farsi, Mother tongue, English, Intermediate level orally and in writing, Swedish, Intermediate level orally and in writing, Turkish, Basic level orally, I am very art-interested, I often paint and sculpt. I really enjoy hanging out and meeting new people as well as traveling. Music is a big part of my life!, References available upon request

Languages

Swedish
Advanced (C1)
Persian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Turkish
Intermediate (B1)

Timeline

Internal Sales Representative HP SUPPLIES

Webhelp Spain
03.2023 - Current

Customer Representative Bose

Webhelp Spain
11.2021 - 03.2023

Barista

Nöller Espresso Bar
05.2019 - 08.2021

Barista

Da Matteo
12.2018 - 03.2019

Head barista

Café Kastello
09.2017 - 11.2018

Head barista

Café Mon a Mi and Café Rione
02.2016 - 01.2017

Barista

Café Avanscene
09.2014 - 01.2016

Waiter

Café Viuna
01.2011 - 03.2014

High School Diploma -

Mahmood Afshar

High School Diploma -

Folhogskola

Diploma -

Speciallity Coffee Association Europe

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Amirhossein Ghazvini