Amar H. Kosh
Madrid
Summary
Versatile Project Manager with extensive experience in overseeing projects from inception to completion, ensuring timely delivery and adherence to budget constraints. Proven expertise in recruitment and talent acquisition, enhancing team performance and capacity. Recognized for consistently exceeding project goals and client expectations through effective communication and strategic planning. Aspires to leverage innovative project management techniques to drive organizational success.
Overview
9
9
years of professional experience
Work History
Project Manager
Petit Hostel
Madrid
05.2023 - Current
- Monitored daily operations of the hotel in order to ensure compliance with established policies and procedures.
- Reviewed incident reports from guests or employees to determine corrective action plans when necessary.
- Researched industry trends and best practices related to hospitality operations in order to stay ahead of competition.
- Delegated work to staff, setting priorities and goals.
- Oversaw housekeeping operations including staffing levels, scheduling shifts, inspecting rooms for quality assurance.
Project Manager
Dessine-moi un néon
Paris
03.2022 - 05.2023
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Developed and maintained project plans, timelines, and budgets.
- Managed multiple projects with competing deadlines simultaneously.
- Identified risks associated with each project and developed strategies for mitigating those risks.
Operations Specialist
SmartRental
Madrid
03.2020 - 02.2022
- Identified needs of customers promptly and efficiently.
- Maintained accurate records of customer interactions and feedback.
- Analyzed key performance indicators to identify effective strategies.
- Liaised with multiple departments to enhance operational efficiency.
- Audited company's legal documents to verify compliant policies and procedures.
Head of Operations
Arenal Suites
Madrid
03.2018 - 02.2020
- Coordinate operational procedures to enhance efficiency.
- Monitored service delivery to uphold established benchmark requirements.
- Developed travel operations processes aligning with organization's strategies.
- Lead technology application for improvements to productivity and innovation.
- Enhanced internal systems to align with expansion goals.
Front Desk Manager
MitHouse
Madrid
03.2016 - 02.2018
- Assigned responsibilities to enhance workflow efficiency.
- Resolved customer grievances with effective communication and problem-solving skills.
- Coordinated daily housekeeping operations.
- Resolved diverse maintenance issues effectively.
- Maintained an up-to-date knowledge of hotel services, amenities and promotions.
Education
Degree - Tourism, Social and Legal Sciences
UCM
Travel Services Management - Cyber Security
Calco
Skills
- Team Leadership
- Project development
- Analytical Skills
- Experienced Music Therapist
- Troubleshooting
- Multitasking
- Influencing skills
- Data analysis
- Creative Leadership
- Research
Languages
Spanish
First Language
English
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
French
Intermediate (B1)
B1
Darija
Proficient (C2)
C2
Timeline
Project Manager
Petit Hostel
05.2023 - Current
Project Manager
Dessine-moi un néon
03.2022 - 05.2023
Operations Specialist
SmartRental
03.2020 - 02.2022
Head of Operations
Arenal Suites
03.2018 - 02.2020
Front Desk Manager
MitHouse
03.2016 - 02.2018
Degree - Tourism, Social and Legal Sciences
UCM
Travel Services Management - Cyber Security
Calco
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