Amanda Waleryszak
Experienced Customer Service Specialist
Exeter
Summary
Experienced Customer Service Representative with diverse customer-based work experience. Equipped with top-notch communication, organization, and goal-oriented problem-solving abilities. Objective is to contribute to a productive team environment by leveraging skills and expertise. Consistently enhance customer experiences to build loyalty and satisfaction by employing service-oriented behaviors, understanding customer desires, and providing customized solutions. Hardworking and self-motivated, excels in any task at hand. Bilingual in English and Spanish for effective communication with a wider range of customers.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Nutritionist and Health Consultant
Self-Employed
2021.03 - Current
- Dedicated to helping clients improve health markers and meet nutrition and lifestyle goals to improve lives and promote overall well-being.
- Conduct nutrition assessments through detailed research and informational inquiry of dietary intake, physical fitness, stress levels, medical diagnoses, and medication usage.
- Utilize motivational interviewing to help clients set realistic goals for themselves while serving as an empathetic and knowledgeable resource to assist them along the way.
- Produce clear and concise meal and lifestyle plans for clients based on specific dietary needs and medical requirements.
- Maintain highly organized records of client progress as compared to goals.
Student and Researcher
Arizona State University, Logan University
2016.07 - 2021.12
- Left formal employment during this time to pursue higher education goals and take care of family.
- Obtained a Bachelor of Arts from Arizona State University (2018) and Master of Science from Logan University (2021).
- This multifaceted experience helped enhance valuable workplace skills such as goal accountability, leadership experience, and time management.
Administrative Staff Assistant
Phillips Exeter Academy
2015.01 - 2016.06
- Managed project collaboration and deadline-oriented performance expectations for private secondary school college counseling office with culturally diverse, international student body population.
- Coordinated student appointments and answered informational inquiries through high volume, fast-paced correspondence via in-person, phone and virtual means.
- Assisted in development and implementation of new administrative procedures and training content.
- Maintained office-wide calendar, schedule balance, and front office presentation.
- Performed daily operations utilizing Microsoft Office programs Word, PowerPoint, Excel, and Outlook as well as numerous data entry applications.
Customer Service Specialist and Accounts Manager
Stone Waleryszak, LLC
2011.01 - 2015.05
- Oversaw client correspondence of job acquisition, scheduling, and specific service requests via efficient phone, e-mail, and virtual communication alongside impeccable organizational practices.
- Tracked business revenue and expenditures as well as reconciled accounts using Quickbooks Online software to maintain high level accuracy.
- Designed and implemented web and social media based marketing strategies.
Education
Master of Science - Nutrition and Human Performance
Logan University
Chesterfield, MO 2020.01 - 2021.12
Bachelor of Arts - Anthropology
Arizona State University
Tempe, AZ 2016.09 - 2019.05
Skills
Tailored customer support
Strong communication skills
Proficient in simultaneous task execution
Bilingual in Spanish and English
Collaborative team member
Proficient in advanced technology
Timeline
Nutritionist and Health Consultant
Self-Employed
2021.03 - Current
Master of Science - Nutrition and Human Performance
Logan University
2020.01 - 2021.12
Bachelor of Arts - Anthropology
Arizona State University
2016.09 - 2019.05
Student and Researcher
Arizona State University, Logan University
2016.07 - 2021.12
Administrative Staff Assistant
Phillips Exeter Academy
2015.01 - 2016.06
Customer Service Specialist and Accounts Manager
Stone Waleryszak, LLC
2011.01 - 2015.05