Summary
Overview
Work History
Education
Skills
Timeline
Generic

Amanda Waleryszak

Experienced Customer Service Specialist
Exeter

Summary

Experienced Customer Service Representative with diverse customer-based work experience. Equipped with top-notch communication, organization, and goal-oriented problem-solving abilities. Objective is to contribute to a productive team environment by leveraging skills and expertise. Consistently enhance customer experiences to build loyalty and satisfaction by employing service-oriented behaviors, understanding customer desires, and providing customized solutions. Hardworking and self-motivated, excels in any task at hand. Bilingual in English and Spanish for effective communication with a wider range of customers.

Overview

14
14
years of professional experience
5
5
years of post-secondary education

Work History

Nutritionist and Health Consultant

Self-Employed
03.2021 - Current
  • Dedicated to helping clients improve health markers and meet nutrition and lifestyle goals to improve lives and promote overall well-being.
  • Conduct nutrition assessments through detailed research and informational inquiry of dietary intake, physical fitness, stress levels, medical diagnoses, and medication usage.
  • Utilize motivational interviewing to help clients set realistic goals for themselves while serving as an empathetic and knowledgeable resource to assist them along the way.
  • Produce clear and concise meal and lifestyle plans for clients based on specific dietary needs and medical requirements.
  • Maintain highly organized records of client progress as compared to goals.


Student and Researcher

Arizona State University, Logan University
07.2016 - 12.2021
  • Left formal employment during this time to pursue higher education goals and take care of family.
  • Obtained a Bachelor of Arts from Arizona State University (2018) and Master of Science from Logan University (2021).
  • This multifaceted experience helped enhance valuable workplace skills such as goal accountability, leadership experience, and time management.

Administrative Staff Assistant

Phillips Exeter Academy
01.2015 - 06.2016
  • Managed project collaboration and deadline-oriented performance expectations for private secondary school college counseling office with culturally diverse, international student body population.
  • Coordinated student appointments and answered informational inquiries through high volume, fast-paced correspondence via in-person, phone and virtual means.
  • Assisted in development and implementation of new administrative procedures and training content.
  • Maintained office-wide calendar, schedule balance, and front office presentation.
  • Performed daily operations utilizing Microsoft Office programs Word, PowerPoint, Excel, and Outlook as well as numerous data entry applications.

Customer Service Specialist and Accounts Manager

Stone Waleryszak, LLC
01.2011 - 05.2015
  • Oversaw client correspondence of job acquisition, scheduling, and specific service requests via efficient phone, e-mail, and virtual communication alongside impeccable organizational practices.
  • Tracked business revenue and expenditures as well as reconciled accounts using Quickbooks Online software to maintain high level accuracy.
  • Designed and implemented web and social media based marketing strategies.

Education

Master of Science - Nutrition and Human Performance

Logan University
Chesterfield, MO
01.2020 - 12.2021

Bachelor of Arts - Anthropology

Arizona State University
Tempe, AZ
09.2016 - 05.2019

Skills

Tailored customer support

Strong communication skills

Proficient in simultaneous task execution

Bilingual in Spanish and English

Collaborative team member

Proficient in advanced technology

Timeline

Nutritionist and Health Consultant

Self-Employed
03.2021 - Current

Master of Science - Nutrition and Human Performance

Logan University
01.2020 - 12.2021

Bachelor of Arts - Anthropology

Arizona State University
09.2016 - 05.2019

Student and Researcher

Arizona State University, Logan University
07.2016 - 12.2021

Administrative Staff Assistant

Phillips Exeter Academy
01.2015 - 06.2016

Customer Service Specialist and Accounts Manager

Stone Waleryszak, LLC
01.2011 - 05.2015
Amanda WaleryszakExperienced Customer Service Specialist