Aloïse Jana Wolff
Business Growth Specialist
Barcelona
Summary
Professional with strong foundation in direct marketing sales, prepared to drive impactful results. Proven ability to develop and execute marketing strategies that align with business goals. Known for team collaboration and adaptability, ensuring seamless operation even in dynamic environments. Skilled in customer relationship management and strategic planning.
Overview
2026
2026
years of professional experience
4
4
Languages
Work History
Business Growth Specialist (FR/UK)
Teleperformance
09.2022 - Current
- Identified and acquired high-growth, policy-compliant companies to support the internal business sales team.
- Evaluated and qualified businesses based on strategic potential, and compliance with platform policies.
- Developed tailored strategies to ensure long-term client success and growth.
- Managed a Salesforce portfolio of both new and existing clients, ensuring accurate tracking and engagement.
- Delivered customized presentations of Google marketing solutions, including Search, Shopping, YouTube, Display, and App, aligned to clients’ digital marketing objectives.
- Produced detailed weekly reports and performance analyses to drive data-informed decisions.
- Facilitated seamless onboarding and integration into the Google Ads ecosystem, ensuring clear pathways to sustainable success.
Customer Support Representative
Sykes
2021 - 2021
- Handled inbound calls and inquiries from prospective and existing customers in a timely and professional manner.
- Resolved customer complaints across multiple channels, including phone, email, mail, and social media.
- Collaborated on team initiatives to support the launch of new products and services.
- Assisted customers with product, shipping, and service-related inquiries, ensuring accurate and helpful responses.
- Delivered solutions to customer issues by providing appropriate refunds, vouchers, or goodwill gestures to maintain satisfaction and loyalty.
- Maintained a strong understanding of company offerings to effectively guide and support customer needs.
School promoter
Grenoble de management ATOUT+3
02.2018 - 05.2019
- Promoting the school, guiding them through the program, scheduling examination's time, time management.
School promoter
Grenoble de management ATOUT+3
02.2018 - 05.2019
- Promoting the school, guiding them through the program, scheduling examination's time, time management.
Marketing & Social Media Intern
Survived Barcelona (Barcelonacontrol)
2019 - 2019
- Managed the company’s social media accounts, and executed targeted marketing campaigns to boost visibility and engagement.
- Wrote content, articles, and copy to support brand awareness and event promotion.
- Created and managed digital advertising assets to promote company events across various platforms.
- Supported event planning and execution, including coordinating bookings, and tracking customer attendance.
- Developed and scheduled social media content aligned with marketing strategies, ensuring consistent brand messaging, and effective community engagement.
- Monitored the company’s online presence, responded to user interactions, and strengthened customer relationships through proactive engagement.
Financial Planning & Analysis (FP&A) Intern
Mining and Contracting Operations
2018 - 2018
- Assisted in evaluating and presenting financial performance metrics to support strategic planning.
- Monitored and analyzed project revenues and costs to ensure accurate cost tracking and revenue recognition.
- Supported the development of budgets for various business units, and contributed to financial analysis for decision-making.
- Performed detailed financial and operational analysis to identify trends, risks, and opportunities.
Personal Teacher
Association Zup de co
01.2015 - 01.2017
- Teaching English, French, Mathematics, and History to disadvantaged middle school student in great difficulty with their homework.
Personal Teacher
Association Zup de co
01.2015 - 01.2017
- Teaching English, French, Mathematics, and History to disadvantaged middle school student in great difficulty with their homework.
Education
MSc - Corporate Financial Management
GISMA / University of Law
Berlin, Germany 04.2001 -
Msc - Corporate Financial Management
GISMA / University of Law
Berlin, Germany 01.2019 - 01.2021
Bachelor - International Business & Finance
Grenoble École De Management
Grenoble, France 04.2001 -
Bachelor of International Business (B.I.B) - Finance
Grenoble École De Management
Grenoble, France 01.2016 - 01.2019
Skills
- Fast learner
- Adaptability
- Effective communication
- Analytical think
- Effective time management
- Analytical thinking
- Collaborative teamwork
- Customer relations
Extra-Curricular Activities
Personal Teacher, 2015 - 2017
Association Zup de co, Paris Teaching English, French, Mathematics, and History to disadvantaged middle school students in great difficulty with their homework.
School promoter, 2018- 2019
Grenoble de management ATOUT+3, Grenoble Promoting the school, guiding them through the program, scheduling examination's time, time management.
Timeline
Business Growth Specialist (FR/UK)
Teleperformance
09.2022 - Current
Msc - Corporate Financial Management
GISMA / University of Law
01.2019 - 01.2021
School promoter
Grenoble de management ATOUT+3
02.2018 - 05.2019
School promoter
Grenoble de management ATOUT+3
02.2018 - 05.2019
Bachelor of International Business (B.I.B) - Finance
Grenoble École De Management
01.2016 - 01.2019
Personal Teacher
Association Zup de co
01.2015 - 01.2017
Personal Teacher
Association Zup de co
01.2015 - 01.2017
MSc - Corporate Financial Management
GISMA / University of Law
04.2001 -
Bachelor - International Business & Finance
Grenoble École De Management
04.2001 -
Customer Support Representative
Sykes
2021 - 2021
Marketing & Social Media Intern
Survived Barcelona (Barcelonacontrol)
2019 - 2019
Financial Planning & Analysis (FP&A) Intern
Mining and Contracting Operations
2018 - 2018
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