Alison McGreevy
Benijofar,Alicante
Summary
I am a dynamic person with over 20 years of experience in Credit Control/ Account Management. I consider myself to be very versatile who can recover outstanding/current debt effectively whilst maintaining a fair but business attitude. I have experience of resolving queries regrading complex issues and capable of managing a large portfolio of accounts both business and consumer. I adapt quickly, enjoy challenges and work excellent under pressure.
Overview
27
27
years of professional experience
Work History
Credit Control Manager (Solo Role) - Remotely Working From Home
Growth Hive R&D Ltd, Formally Plan It Tax/Shencoh
Manchester
12.2019 - Current
- Collect fee owes to the company from businesses and individuals
- Monitor and recover new and aged debts
- Ensure monthly targets are met
- Prepare and issue invoices/credit notes
- Manage the full credit control process, ensuring timely collection of outstanding debts from clients.
- Conduct detailed credit risk assessments to evaluate potential clients, minimizing financial exposure.
- Establish relationships with clients to negotiate payment plans and foster long-term partnerships.
- Present regular reports on credit performance metrics to senior management for review.
- Partnered with legal counsel in drafting agreements for complex transactions or escalated collection matters.
- Provided exceptional customer service while enforcing company''s credit policies tactfully handling sensitive issues as they arose.
- Maintained accurate financial records, ensuring compliance with internal policies and external regulations.
- Work cross-functionally with sales, management, and other departments to maintain effective operations.
- Supported financial director with special projects and additional job duties.
Credit Control Manager (Solo Role)
Beyond Comparison Ltd
09.2015 - 11.2019
- Reconciliation of the accounts receivable ledger
- Accurate cash collection and allocation
- Managed the end-to-end credit control process, ensuring timely collection of outstanding fees from clients.
- Developed effective payment plans through negotiations with clients, improving cash flow stability.
- Implemented process improvements to streamline invoicing and billing procedures.
- Established strong relationships with clients, facilitating timely payments and addressing disputes effectively.
- Monitored account receivables aging reports, identifying trends and initiating corrective actions as needed.
- Collaborated with sales teams to optimize payment terms, balancing customer satisfaction with financial health.
- Led credit control strategy, enhancing cash flow management and minimizing bad debt risk.
- Negotiated payment plans with clients experiencing financial difficulties, minimizing losses while preserving customer relationships.
Accounts/Credit Control Manager
Debt Information Services Ltd
06.2013 - 06.2015
- Collaborated with cross-functional teams to streamline invoicing and payment processes.
- Improved credit control processes by implementing effective risk assessment strategies and monitoring procedures.
- Trained new hires in best practices for credit control, contributing to the overall growth and success of the company.
- Reduced bad debt write-offs through proactively identifying high-risk accounts and implementing preventive measures.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Provided training and consulted with struggling teams to help meet monthly target goals.
Accounts Manager
Gregson & Brooke Ltd
04.1999 - 05.2013
- Conducted regular account reviews with clients, providing valuable insights and recommending actions for improvement.
- Boosted client satisfaction by effectively managing accounts and addressing concerns promptly.
- Managed a diverse portfolio of accounts, demonstrating adaptability across clients needs.
- Maintained and utilized diverse client base.
- Strengthened relationships with key clients
Education
GCSE - English Literature, English Language, Geography, History, Spanish, Art, R.E., P.E., Science (Double Award), Maths
St James C.E. School
Bolton06.1994
Skills
- Goal oriented
- Credit scoring models
- Payment negotiations
- Performance metrics monitoring
- Client retention strategies
- Debt recovery management
- Credit control systems
- Customer engagement
Timeline
Credit Control Manager (Solo Role) - Remotely Working From Home
Growth Hive R&D Ltd, Formally Plan It Tax/Shencoh
12.2019 - Current
Credit Control Manager (Solo Role)
Beyond Comparison Ltd
09.2015 - 11.2019
Accounts/Credit Control Manager
Debt Information Services Ltd
06.2013 - 06.2015
Accounts Manager
Gregson & Brooke Ltd
04.1999 - 05.2013
GCSE - English Literature, English Language, Geography, History, Spanish, Art, R.E., P.E., Science (Double Award), Maths
St James C.E. School