Alison Brincat
Summary
A huge personality with a fast-learning ability. My enthusiasm, drive and passion for reaching goals is what motivates me in the workplace. Innovation, problem-solving under pressure, and creativity are the key skills which make me unique to work with.
Overview
13
13
years of professional experience
Work History
Optical Assistant (Promoted to Team Leader in 2012)
VISION EXPRESS
01.2012 - 04.2013
- Answering inquiries and booking appointments
- Taking patient pre examination while the Optometrist prepares
- Upselling and Strong sales in retail products
- Meeting and managing KPI/ sales targets
- Ordering/Stock management
- Data entry onto system
- End of day banking along with closing and opening duties
PIZZA EXPRESS
06.2021 - 10.2022
TIMMY GREEN
LONDON
01.2018 - 04.2019
Trainee Branch Manager
SCRIVENS OPTICIANS
04.2013 - 12.2013
- Preparation of bookings for the clinic
- Weekly reports of KPI's, budgets, sales & refunds etc
- I would manage, and support a small group of 2-3 staff members
- Marketing strategies with use of social media and outside networking
- Opening/Closing duties
VIP Hostess / PR
PACHA IBIZA DUBAI
02.2014 - 01.2017
- Meeting clients at the door and ensuring they receive a 5
- Service throughout
- CRM management with reservation and table allocation
- Selling/Negotiating tables & events in the night club
- Networking in and outside of the venue
- Marketing with use of social media
- Being alert/available to handle any guest's needs or requests
Head Waitress / Bar
KAPLAN LANGUAGES GROUP
03.2023 - 02.2025
- Serving customers with Italian cuisine
- Stock arrangements
- Use of electronic system
- Communication with the kitchen
- Food preparation
- Allocations and floor planning
- Head Hostess - (Similar to role in Pacha)
- Reservations, table allocations and use of CRM system
- Meet and greeting guests to ensure amplified experience
- Breakfast, lunch and dinner service
- Handling inquiries and complaints
- Organising events and hosting private functions
Technical Support & Web Hosting Consultant
TELEPERFORMANCE - GoDADDY
06.2019 - 05.2021
- Troubleshooting DNS
- Website building, and consultive sales for entrepreneurs
- SEO and marketing tools, services and information to clients
- Product sales and support
- Customer Service Specialist
- B2B communications between ESL agents and the schools directly
- Providing resources for sales staff
- Accommodation management
- Data entry & general administration duties
- Complaint handling
- Generating documents and information regarding student VISA
- Financing & correcting invoices
Education
GCSE -
The Petersfield School
01.2010
A Levels - Outdoor and Environmental studies
SouthDowns College
01.2012
Skills
- Excellence in Customer Service
- Sales
- Administration
- Office Management
- Social media & Marketing
Languages
- Spanish, B2
- English, Native
Personal Information
- Date of Birth: 02/16/94
- Nationality: British
Timeline
Head Waitress / Bar
KAPLAN LANGUAGES GROUP
03.2023 - 02.2025
PIZZA EXPRESS
06.2021 - 10.2022
Technical Support & Web Hosting Consultant
TELEPERFORMANCE - GoDADDY
06.2019 - 05.2021
TIMMY GREEN
01.2018 - 04.2019
VIP Hostess / PR
PACHA IBIZA DUBAI
02.2014 - 01.2017
Trainee Branch Manager
SCRIVENS OPTICIANS
04.2013 - 12.2013
Optical Assistant (Promoted to Team Leader in 2012)
VISION EXPRESS
01.2012 - 04.2013
GCSE -
The Petersfield School
A Levels - Outdoor and Environmental studies
SouthDowns College