Alia Doubabi

Check-in/check-out
Customer service
Information on tariffs
Reservation management
Billing and collection
Receiving, processing and directing customer complaints
Telephone service
Answering e-mails and queries about the establishment

• Developing files, attending families on the phone and in person, organising appointments, passing calls to different departments, making mutual insurance claims, answering family queries, helping with translation for foreign relatives and explaining detailed information about the school.

• Advising customers on products and fashion trends, helping to increase sales, participating in the organisation of events and special promotions, improving shop visibility, maintaining order and cleanliness in the sales area, ensuring a pleasant shopping experience.

• Personalised customer service, offering fashion and style advice, cash register management, including processing payments and handling returns, maintaining order and cleanliness in the sales area, ensuring a pleasant shopping experience.

• Serve customers, take orders and offer menu recommendations, serve food and beverages efficiently and courteously, handle payments and transactions accurately, maintain cleanliness and organisation of tables and work areas, collaborate with the kitchen and bar team to ensure smooth service.

• Play with the children, make sure they are well, take care of their needs, make sure they have a good time.

• Developing files, accounting, invoicing, stock management, face-to-face and telematic communication with customers
  (Cycle training, 350 hours).