ALEXANDRA KROPANEVA

I help individuals enhance their well-being and personal growth by guiding them through energy management techniques and intuitive practices. My approach focuses on empowering clients to cultivate inner trust, overcome limiting beliefs, and align with their true potential for positive life changes.

• Company Overview: Apartment renting in Milano for short period
• Apartment renting in Milano for short period
• Collected monthly rent payments and other fees, always properly recording, and processing money.
• Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
• Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
• Accounting management
• high level of problem solving
• working with Airbnb and Booking platforms
• Using own software to manage the rooms and reservations

• Company Overview: Sales campaign for Kenzo Paris
• Management of own portfolio of clients from Russia and collaboration with important fashion houses (Moschino, Vicini, Maria Grazia Severi, Via delle Perle, Twin Set, Alberto Guardiani and many others)
• Search for new brands with knowledge of both the Russian territory and the type of customer
• Management of shipments and payments in operation between the customer and the factory / company
• Own accounting management
• Main collections Direct sales to the wholesale customer belonging to the worldwide market
• Placing orders using technological devices
• Sales campaign for Kenzo Paris

• Company Overview: Own company
• Seasonal foreign sales consultant
• Direct sales to the wholesale customer belonging to the worldwide market
• Placing orders using technological devices
• Own company

• Company Overview: Showroom multibrand
• Showroom multibrand

• Company Overview: Brand PINKO
• Brand PINKO

seller in luxury boutique of shoes collections

• Boosted customer satisfaction by providing exceptional service and product knowledge.

• Customer reception management, telephone switchboard management and coordination of phone calls exterior
• General mailbox management
• Customer order processing
• Customer Care
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Customer reception, sale of rooms via telephone and data transmission, management of reservations and arrivals, annotation of customer data, room assignment, receipt of requests from the resident during the stay, cash management, the currency exchange, the drawing up of the account and the collection of the corresponding fee, handling of the procedures for the departure of the client, supervising cleaning staff