Alex Pavlov
Galabovo
Summary
Dynamic professional with a proven track record at Yettel Bulgaria, enhancing customer satisfaction and team efficiency. Excelled in problem-solving and exceptional customer service, leading to significant repeat business and staff advancements. Skilled in sales training and communication, adept at fostering client relationships and streamlining operations for peak performance.
Overview
1
1
year of professional experience
Work History
Sales Associate
Jumbo Bulgaria
06.2023 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Vice Manager
Yettel Bulgaria
06.2022 - 12.2022
- Developed strong relationships with clients, resulting in increased customer satisfaction and repeat business.
- Collaborated with cross-functional teams on complex initiatives, leveraging diverse perspectives to achieve shared goals successfully.
- Identified areas of improvement within the organization, presenting actionable solutions to senior leadership for implementation.
- Streamlined operations for improved efficiency through effective delegation and prioritization of tasks.
- Mentored team members to enhance their professional development, leading to multiple promotions within the company.
- Conducted thorough market research to inform strategic decision-making processes related to product development and pricing.
- Managed and motivated employees to be productive and engaged in work.
Education
Bachelor of Business Administration -
Universidad Carlos III De Madrid
Madrid, Spain06-2027
High School Diploma -
High School “Vasil Levski”
Galabovo, Bulgaria05-2022
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Sales expertise
- Meeting deadlines
- Adapt to diverse groups
- Excellent communication skills
- Positive and professional
- Sales Training
- Reliability
Languages
Bulgarian
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Spanish
Elementary (A2)
Timeline
Sales Associate
Jumbo Bulgaria
06.2023 - 08.2023
Vice Manager
Yettel Bulgaria
06.2022 - 12.2022
Bachelor of Business Administration -
Universidad Carlos III De Madrid
High School Diploma -
High School “Vasil Levski”
Similar Profiles
SCARLETT HUSSEYSCARLETT HUSSEY
Cert III Childcare at Jumbo Early LearningCert III Childcare at Jumbo Early Learning
Tan Xiang LongTan Xiang Long
Senior Chef at JUMBO GroupSenior Chef at JUMBO Group
Kai LinKai Lin
Waiter/Busboy at Jumbo Lobster ResterauntWaiter/Busboy at Jumbo Lobster Resteraunt