Alessandra Gemito
Santa Cruz De Tenerife
Summary
Dynamic Cabin Service Supervisor with a proven track record at Ryanair DAC,
adept in flight safety and customer service, enhanced safety awareness and ensured passenger comfort.
Leveraged problem-solving and teamwork to maintain a stellar safety record.
Excelled in sales promotion, demonstrating persuasive selling techniques and boosting sales performance.
Overview
11
11
years of professional experience
Work History
Cabin Service Supervisor (LC)
Ryanair DAC
Tenerife South, Spain
08.2020 - Current
- Ensured compliance with all federal aviation regulations and company policies during flight operations, maintaining a strong safety record.
- Promoted a culture of safety awareness among team members by emphasizing adherence to regulatory guidelines during all aspects of flight operations.
- Handled emergency situations calmly and efficiently, providing guidance to passengers while following established safety protocols.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
Sales Promoter
Self-Employment
Naples, Italy
05.2018 - 11.2019
- Provided coupons, product samples and informational brochures to customers.
- Boosted sales performance through effective communication of promotional offers and persuasive selling techniques.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
Secretary's Assistant
Gemito Group
Naples, Italy
09.2013 - 02.2018
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Education
High School - Foreign Languages
Istituto Virgilio
Pozzuoli, Naples, ItalySkills
- Flight safety knowledge
- Customer Service
- Problem-Solving
- Security Procedures
- Emergency Procedures
- First Aid
- Teamwork and Collaboration
- Sales Promotion
- Task Delegation
- Flexible scheduling
- Personal grooming
Languages
English
Upper intermediate (B2)
Spanish
Advanced (C1)
Italian
Bilingual or Proficient (C2)
French
Elementary (A2)
Timeline
Cabin Service Supervisor (LC)
Ryanair DAC
08.2020 - Current
Sales Promoter
Self-Employment
05.2018 - 11.2019
Secretary's Assistant
Gemito Group
09.2013 - 02.2018
High School - Foreign Languages
Istituto Virgilio