Aleksandra Kushnirovich
Translator & Copywriter
Valencia
Summary
Self-employed multilingual translator, copywriter and experienced workshop leader with social research background and customer service skills.
Learning how to conduct interviews, evaluate data and draw conclusions based on the scientific method comes easy to a trained sociologist - a skill that came in handy, as a translator and copywriter in order to create impactful marketing content and precise translations. Developing a team-orientated business mentality and fostering overall well-being in a stressful business environment was a given thanks to an early experience as a supervisor and extensive training in customer service.
Overview
10
10
years of professional experience
4
4
years of post-secondary education
Work History
Copywriter
2R Digital Strategies S.L .
Denia
12.2022 - Current
- Wrote impactful advertising copy for online content, adhering to employers' overarching brand identity and freeing up resources for other operation by 25%.
- Customized brand message to reach and capture a broad target audience.
English Translator
Thomann GmbH
Burgebrach
01.2022 - Current
- Edited and proofread content to accurately reflect English language.
- Translated over 250 marketing texts from German to English.
Customer Account Manager
WEBHELP Group
Barcelona
04.2019 - 12.2021
- Scheduled and attended daily meetings with at least 20 (prospective) clients.
- Used SAP and all MS Office solutions to keep accurate records.
Customer Service Representative
Sellbytel
Valencia
09.2017 - 04.2018
- Maintained strong customer satisfaction with forward-thinking strategies.
- Provided primary customer support.
Volunteer
Open Cultural Center (NGO)
Polycastro
04.2017 - 07.2017
- Teaching over 50 people languages, basic Maths and self-defence.
- Supporting community self-organization by opening up public cafés and bakeries. People were encouraged to gather and create events.
- Performing daily warehouse organization and people's kitchen assistance.
Student Assistant
Institut für Sozialwissenschaftliche Forschung – ISF München
Munich
08.2016 - 03.2017
- Maintained websites and translated interviews (English to German).
- Consistent copywriter for three major academic events.
Leading Operator of Political Education Workshops
Kreisjugendring München-Stadt
Munich
04.2016 - 03.2017
- Conducted workshops on sexuality and gender-neutral language for teenagers to foster critical thinking and acceptance.
- Conducted bi-weekly workshops for people aged 12 to 55 about asylum politics, focusing on facts and nurturing empathy.
- Conducted monthly workshops for people aged 12 to 55 about discussion techniques when faced with discriminatory behaviour.
Student Assistant
TUM Institut for University Research
Munich
01.2015 - 07.2016
- Supported office administration in accountancy tasks.
- Gathered research papers for scholarly publications.
Supervisor of Operations
tricontes GmbH
Munich
04.2010 - 04.2011
- Planned and resourced personnel and logistics for trainings, leading to increased performance by 10%.
- Implemented process improvement leading to higher efficiency (at least 15%).
Customer Service Representative
tricontes GmbH
Munich
08.2009 - 04.2011
- Maintained customer satisfaction by addressing needs and resolving concerns.
- Conducted over 50 daily customer interviews.
Education
Bachelor of Arts - Sociology (major), Statistics (minor)
Ludwig-Maximilians-University of Munich
Munich 09.2012 - 03.2017
Skills
Fluent in German (C2) and English (C1/C2) Proficienty in Russian (B2/C1) and Spanish/Castellano (B21)
undefinedTimeline
Copywriter
2R Digital Strategies S.L .
12.2022 - Current
English Translator
Thomann GmbH
01.2022 - Current
Customer Account Manager
WEBHELP Group
04.2019 - 12.2021
Customer Service Representative
Sellbytel
09.2017 - 04.2018
Volunteer
Open Cultural Center (NGO)
04.2017 - 07.2017
Student Assistant
Institut für Sozialwissenschaftliche Forschung – ISF München
08.2016 - 03.2017
Leading Operator of Political Education Workshops
Kreisjugendring München-Stadt
04.2016 - 03.2017
Student Assistant
TUM Institut for University Research
01.2015 - 07.2016
Bachelor of Arts - Sociology (major), Statistics (minor)
Ludwig-Maximilians-University of Munich
09.2012 - 03.2017
Supervisor of Operations
tricontes GmbH
04.2010 - 04.2011
Customer Service Representative
tricontes GmbH
08.2009 - 04.2011
Ukulele, Coding, Juggling, Climbing, Biking, Boxing, Baking
I'm curious and get easily engrossed in new processes and ideas - the more, the better. As a member of your team, I'd dedicate my time and energy to find creative, out-of-the-box solutions for any challenge posed.
Similar Profiles
Javier AmenabarJavier Amenabar
Sales Director at Janby Digital Kitchen S.L.Sales Director at Janby Digital Kitchen S.L.
Kavitha GudivadaKavitha Gudivada
Administrative Assistant at Digital Age StrategiesAdministrative Assistant at Digital Age Strategies
Antonio MartinsAntonio Martins
Founder at Bitsapiens Digital Business Strategies, LdaFounder at Bitsapiens Digital Business Strategies, Lda