Aleksandra (Diukina) Bychkova
Valencia
Summary
Senior Technical Program Manager with over 8 years of experience in IT program and project management, specializing in Finance and Procurement operations. Proven track record of collaborating with executives to develop effective solutions. Expertise in all phases of project management and building strong customer relationships. Open to remote opportunities with flexible travel and hybrid work arrangements.
Overview
13
13
years of professional experience
4
4
Certifications
Work History
Senior Technical Program Manager
Veeam Software
04.2024 - Current
- Managed Coupa post implementation projects.
- Managed ChromeRiver implementation.
- Managed internal merchandise store development and launch.
- Led SAP Concur implementation and launch for 5000+ employees, managing change and ensuring regulatory compliance.
Program Manager
Veeam Software
Yerevan
08.2019 - 05.2024
Applications Portfolio Manager
Veeam Software
Saint Petersburg
06.2018 - 08.2019
- Created a comprehensive inventory of all company applications and services, establishing a foundational knowledge base for the Service Desk team to provide effective support to internal employees.
IT Vendor Relationships Manager
Veeam Software
Saint Petersburg
01.2018 - 06.2018
- Ensured consistent management of all proposals and contracts.
Program Manager
Veeam Software
Saint Petersburg
05.2015 - 12.2017
Sales Support Specialist
Human Search
03.2014 - 04.2015
Office Administrator
Human Search
St.Petersburg
03.2013 - 03.2014
Education
Master in Economics -
Saint Petersburg State University, Economics Faculty
Saint Petersburg, Russian Federation01.2013
Bachelor in Management -
Saint Petersburg State University, Graduate School of Management
Saint Petersburg, Russian Federation01.2011
Study Abroad Semester -
Lappeenranta University of Technology
Finland01.2011
Skills
- Leadership and decision-making
- Communication and negotiation
- Critical thinking and problem solving
- Adaptability and change management
- Stakeholder management
- Emotional intelligence
- Time management
- Team collaboration
- Project management
- Customer service
- Finance and procurement
- Vendor management
- System implementation
- Data analysis
- JIRA software
- Confluence platform
- Mondaycom tool
- Miro application
- Microsoft SharePoint
- Microsoft Teams platform
- ServiceNow system
Languages
- Russian (Native or Bilingual)
- English (Full Professional)
- Spanish (Limited Working)
Languages
English
Upper Intermediate (B2)
B2
Spanish
Intermediate (B1)
B1
Russian
Native
Native
Certification
ITIL Foundation, 2018
References
References available upon request.
Timeline
Senior Technical Program Manager
Veeam Software
04.2024 - Current
Program Manager
Veeam Software
08.2019 - 05.2024
Applications Portfolio Manager
Veeam Software
06.2018 - 08.2019
IT Vendor Relationships Manager
Veeam Software
01.2018 - 06.2018
Program Manager
Veeam Software
05.2015 - 12.2017
Sales Support Specialist
Human Search
03.2014 - 04.2015
Office Administrator
Human Search
03.2013 - 03.2014
Master in Economics -
Saint Petersburg State University, Economics Faculty
Bachelor in Management -
Saint Petersburg State University, Graduate School of Management
Study Abroad Semester -
Lappeenranta University of Technology