Summary
Overview
Work History
Education
Skills
Language
Timeline
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Alejandro Mejías Jiménez

Zaragoza

Summary

Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Systems Operator

DXC Technology
Zaragoza
02.2023 - Current
  • Technical support
  • Ticket system ServiceNow/Service manager
  • Respond to user requests
  • Basic AS400
  • Provided technical support to end users for various computer related issues.
  • Performed daily backups of data to ensure integrity and availability of information.
  • Monitored system performance and identified potential issues, escalating as necessary.

Internship

Inycom
Zaragoza
04.2022 - 06.2022
  • Technical support
  • Ticketing system
  • Problem incident management
  • Collection of user queries
  • Service monitoring
  • Software repair

Education

Higher degree in Administration of Networked Computer Systems -

CPIFP Los Enlaces
Zaragoza
06.2022

baccalaureate of Social Sciences -

IES Puerto Del Carmen
Lanzarote
06.2018

Skills

  • Javascript (basic)
  • PHP (basic)
  • Systems Windows/Linux
  • System monitoring
  • Customer Support
  • Teamwork and Collaboration
  • Technical Troubleshooting
  • Network Administration

Language

Spanish
First Language
English
Upper Intermediate (B2)
B2

Timeline

Systems Operator

DXC Technology
02.2023 - Current

Internship

Inycom
04.2022 - 06.2022

Higher degree in Administration of Networked Computer Systems -

CPIFP Los Enlaces

baccalaureate of Social Sciences -

IES Puerto Del Carmen

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Alejandro Mejías Jiménez