Alejandro García
Marketing & Business Development Specialist
Summary
Innovative professional with proven track record of driving engagement through creative strategies. Expert in developing and implementing successful campaigns to maximize ROI and bottom-line results. Skilled in crafting compelling content focused on building relationships with customers and increasing conversions. Fluent in English and Spanish and with a B1 German.
Overview
2
2
years of professional experience
4
4
Languages
Work History
OPS Specialist
DHL
10.2023 - Current
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Followed all company policies and procedures to deliver quality work.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
Social Media Marketing Assistant
SalesEra
05.2023 - 10.2023
- Assisted in planning events, leveraging social media channels for promotion and attendee engagement.
- Initiated creative brainstorm sessions with team members, fostering innovative ideas for new marketing initiatives.
- Developed a consistent brand voice for effective communication across all social platforms.
- Researched industry trends to ensure the implementation of current techniques in digital marketing efforts.
- Analyzed data to optimize strategies for improved reach and engagement on various platforms.
Telemarketer
Equifax
01.2023 - 04.2023
- Followed up with customers to solicit further sales.
- Managed a high volume of calls daily while maintaining professionalism and efficiency.
- Generated new leads through targeted cold calling efforts, expanding the company's client base.
- Recorded and updated customer information in online systems.
- Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.
Education
Bachelor of Arts - Business And Marketing
Coventry University
Coventry 04.2001 -
Certificate - Social Media Marketing Foundations
LinkedIn
04.2001 -
Certificate - Google Universal Analytics Essential Training
LinkedIn
04.2001 -
Certificate - Banish Your Inner Critic To Unleash Creativity
LinkedIn
04.2001 -
Certificate - Time Management Fundamentals
LinkedIn
04.2001 -
Skills
Customer engagement
Social media strategy
Video editing
Brand awareness
Analytical thinking
Google Analytics
Proficient in MS Office
Quality control
Collaborative teamwork
Content planning
Customer service
Developed scripted calls
Timeline
OPS Specialist
DHL
10.2023 - Current
Social Media Marketing Assistant
SalesEra
05.2023 - 10.2023
Telemarketer
Equifax
01.2023 - 04.2023
Bachelor of Arts - Business And Marketing
Coventry University
04.2001 -
Certificate - Social Media Marketing Foundations
LinkedIn
04.2001 -
Certificate - Google Universal Analytics Essential Training
LinkedIn
04.2001 -
Certificate - Banish Your Inner Critic To Unleash Creativity
LinkedIn
04.2001 -
Certificate - Time Management Fundamentals
LinkedIn
04.2001 -