Overview
Work History
Education
Related Experience
Projects
Volunteer Experience
Accomplishments
Languages
Timeline
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Alejandra Gracia Canela

Allston, MA

Overview

3
3
years of professional experience

Work History

Guest Service Usher

Agganis Arena
Boston
09.2023 - Current
  • Greeted customers with friendly smile and provided knowledgeable service to foster positive experiences
  • Assisted in resolving customer service issues such as seating disputes or complaints, alcohol awareness, and lost children
  • Scanned tickets at entry points, directed guests to their seats, and aided individuals with disabilities

Soccer Coach

Santfeliuenc Fútbol Club
Sant Feliu de Llobregat
06.2021 - 07.2023
  • Planned daily soccer practices during two summer camps for approximately 20 children
  • Managed schedules and coordinated special events for 40 to 60 children
  • Developed a strong sense of decision-making and conflict-solving
  • Established individual connections with each player to better rapport

Food Service Worker

Eagle Dining Services
Statesboro
06.2022 - 07.2022
  • Committed 20 hours per week to serving food to approximately 400 individuals a day
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Maintained professionalism during interactions with customers
  • Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
  • Collaborated with team to deliver timely service of items.

Education

Master's of Education - Counseling

Boston University
Boston, MA
05-2025

Bachelor of Science - Psychology

Georgia Southern University
Statesboro, GA
05.2023

Related Experience

Mental Performance Consultant Intern | Suffolk University & MIT, Boston, MA

09/2023 - Current

  • Worked actively with two Division III and a Division I varsity sports teams
  • Assessed clients’ needs and abilities while observing sport performance
  • Met individually with athletes and conducted team workshops to work on mental skills
  • Attended practices, games, and coaches’ meetings regularly

Research Assistant | Georgia Southern University, Statesboro, GA

01/2022 - 04/2022

  • Provided assistance on literature reviews for a study focused on reducing anti-transgender bias
  • Read, examined, gathered information, and reflected on scholarly articles about anxiety and confidence during interracial interactions

NCAA Division I Women's Soccer Player | Georgia Southern University, Statesboro, GA

07/2019 - 11/2022 

  • Dedicated approximately 20 hours a week to collective and individual training, traveling, competitions, meetings, and film sessions
  • Demonstrated communication abilities, accountability, work ethic, responsibility, resilience, and discipline

Projects

Psychology Capstone Course | Georgia Southern University, Statesboro, GA

08/2022 - 11/2022 

  • Collaborated with Design V course to present design-based recommendations to an Autism clinic
  • Performed literature review grounded in psychological and environmental research to provide the most welcoming and comfortable space for the autistic children at the clinic

Foundations of Exercise and Sport Psychology | Georgia Southern University, Statesboro, GA

08/2022 - 12/2022 

  • Developed an understanding of how psychological factors influence sport performance and how performance can impact one's mental well-being
  • Learned performance-enhancement psychological skills that can be applied to both sports and other areas
  • Identified sport psychology topics in the media and related them to theories learned in the course

Volunteer Experience

Community Service | Statesboro, GA

  • Raised money in athletic events for the American Cancer Association and the Statesboro food bank
  • Assisted in the Kiwanis Fair, athletic competitions, campus clean-up, haunted houses, and trick-or-treating in the Statesboro community

Service Learning | Boys and Girls Club, Statesboro, GA

  • Planned and implemented a developmentally appropriate soccer activity for children in Grade 5
  • Reflected on the children's behaviors and interactions with me, each other, and the program staff
  • Analyzed the staff's behavior management techniques and the overall quality of the after-school program

Accomplishments

  • Dean's List, Fall 2019
  • President's List Spring 2020 – Spring 2023
  • Athletic Scholarship
  • Academic Scholarship

Languages

  • Spanish
  • Catalan
  • English

Timeline

Guest Service Usher

Agganis Arena
09.2023 - Current

Food Service Worker

Eagle Dining Services
06.2022 - 07.2022

Soccer Coach

Santfeliuenc Fútbol Club
06.2021 - 07.2023

Master's of Education - Counseling

Boston University

Bachelor of Science - Psychology

Georgia Southern University
Alejandra Gracia Canela