Resumen profesional
Datos destacados
Experiencia
Formación
Enfatiza tus habilidades clave
Idiomas
Información adicional
Cronología
¡Hola! Soy

Alba Diaz Diaz

Alba Diaz Diaz

Resumen profesional

Service-oriented professional with extensive experience in luxury client relations, hospitality, and multicultural environments.

Accustomed to working directly with international clients, ensuring attention to detail and high customer service standards.

Strong team player who values collaboration and clear communication to create a safe, welcoming, and positive experience. known for a warm and approachable personality, adaptability, and the ability to remain calm and supportive under preassure. Committed to delivering premium service with professionalism and care.

Datos destacados

11
years of professional experience

Experiencia

Ingenieria y Proyectos del Sur SL
Malaga

Director of Lighting Projects
2023.04 - Actual

Resumen laboral

  • Lead and oversee high-end lighting projects for VIP and international investors across Malaga and Madrid, including private residences, luxury hotels, and public infrastructure.
  • Provide premium client service, ensuring discretion, professionalism, and exceptional attention to detail.
  • Direct multidisciplinary teams and external partners to ensure successful project delivery.
  • Maintain strict safety, operational, and quality standards in all phases of execution.
  • Represent the company in negotiations with international and high-profile clients.

Hotel Las Estrellas SL
Madrid

Front Office & Reservations Agent
2021.07 - 2023.01 (1 education.year_Label & 6 education.months_Label)

Resumen laboral

  • Managed front desk operations and reservation systems, ensuring efficient guest check-in and check.out procedures.
  • Assisted international guests, delivering friendly and professional customer service.
  • Handled guest complaints and resolved issues calmly and effectively under pressure.
  • Coordinated with different departments to ensure smooth daily operations.
  • Maintained high standard of presentation and communication at all times.

Centro de Formacion AIRE´S SL
Madrid

Aesthetics &. Makeup Instructor
2019.03 - 2021.06 (2 education.years_Label & 3 education.months_Label)

Resumen laboral

  • Delivered professional training in aesthetics and makeup for certified courses supported by the Community of Madrid.
  • Instructed students from diverse cultural backgrounds, adapting communication styles to ensure inclusive and effective learning.
  • Guided students in developing technical skills, confidence, and professional presentation aligned with luxury industry standard.
  • Maintained impeccable grooming standards and strong attention to detail at all times.

Academia New Style SL
Leganes, Madrid

Certified Aesthetics Instructor
2012.01 - 2017.07 (5 education.years_Label & 6 education.months_Label)

Resumen laboral

  • Delivered certified vocational training programs recognized by the Community of Madrid, alongside private professional courses.
  • Ensured strict compliance with hygiene, safety and educational standards.
  • Evaluated student performance and prepared official academic documentation.
  • Adapted training to different learning speeds and professional objectives

Formación

Air hostess
Malaga

Flight Attendant from Cabin Crew Training
01/2026 - 04/2026

One Air
Malaga

Ground Handling
01/2026 - 04/2026

One Air
Malaga

Private Aviation & VIP Protocol
01/2026 - 04/2026

Make Up For ever
Madrid

Professional Makeup & Characterization cOPRUSE
01/2017 - 01/2018

Academia New Style SL
Leganes

Professional Certification in Personal Image
07/2010 - 07/2012

Institute Llongueras
Madrid

Aesthetics Training Llongueras
07/2010 - 07/2012

Mirasur School
Madrid

High School Diploma Social Sciences Stream
09/2008 - 06/2010

Enfatiza tus habilidades clave

  • Satefy Awareness & Responsibility

  • Empathy & Active Listening

  • Calm and Composed Under Pressure

  • Adaptability & Flexibility

  • Strong Iniciátive & Decision-Making Skills

Idiomas

Español
Nativo
C2
Inglés
Intermedio
B1

Información adicional

Driving license (B & A2) Own Vehicle

Cronología

Director of Lighting Projects

Ingenieria y Proyectos del Sur SL
2023.04 - Actual

Front Office & Reservations Agent

Hotel Las Estrellas SL
2021.07 - 2023.01 (1 education.year_Label & 6 education.months_Label)

Aesthetics &. Makeup Instructor

Centro de Formacion AIRE´S SL
2019.03 - 2021.06 (2 education.years_Label & 3 education.months_Label)

Certified Aesthetics Instructor

Academia New Style SL
2012.01 - 2017.07 (5 education.years_Label & 6 education.months_Label)

Air hostess

Flight Attendant from Cabin Crew Training
01/2026 - 04/2026

One Air

Ground Handling
01/2026 - 04/2026

One Air

Private Aviation & VIP Protocol
01/2026 - 04/2026

Make Up For ever

Professional Makeup & Characterization cOPRUSE
01/2017 - 01/2018

Academia New Style SL

Professional Certification in Personal Image
07/2010 - 07/2012

Institute Llongueras

Aesthetics Training Llongueras
07/2010 - 07/2012

Mirasur School

High School Diploma Social Sciences Stream
09/2008 - 06/2010

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  • Dan McClainDan McClain

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Alba Diaz Diaz